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General Asylum General audio topics that don't fit into specific categories. |
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General Asylum General audio topics that don't fit into specific categories. |
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In Reply to: A 'dealer loyalty' question for the *customers*. posted by PureAudio on February 18, 2007 at 06:37:28:
For real audio service I'd pay more than Web prices. Though I've done both, I'm finding that I prefer the dealer experience if the gap isn't too great and I can basically afford the dealer's prices.If the dealers are incompetent, snotty, or simply won't deal where it's possible and appropriate, then I'll give the business to a reputable Web outfit.
I don't expect the dealer to give it away. Frankly, nobody does who's trying to stay in business, so you aren't necessarily stealing food from the mouths of their children anyway. But I think they deserve something for their time and trouble and willingness to stand behind the products they sell (at least to get you manufacturer service if needed). I also think it's wise of us to support good dealers, because their showrooms can be significantly helpful in making audio choices (vs. buying a car). And I like to tell a merchant with my dollars that I appreciate him/her; it's good feedback. It's also nice to support an alternative to the awful big box commodity stores, for esthetic/community reasons every bit as much for real service and choice in the audio hobby.
Having said that, I have no sympathy for the snotty or incompetent dealers, of which there seem to be enough to keep this kind of thread going forever....
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Follow Ups
- Depends upon the numbers and the service - bartc 05:38:51 02/20/07 (0)
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