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Re: I have not experienced what you are describing...

A shop in Indy, now out of business, I walk in and notice a person at the counter, I must be invisible, he doesn't see me. I notice a salesman talking on cell-phone leaning against the door jamb of a door leading to display area. I walk toward him and nod he nods still talking to his chum. I exit this room stepping around cell-phone salesman and head back toward the way I came in but I notice something of interest in another room. I go in and look over the equipment thinking someone will assist me when they get time. I wait 15 minutes and decide to get their attention, so I head out to my truck and grab my cds, come back in and proceed to listen to the equipment. I listen for 20 minutes before cell-phone salesman ducks his head in to inquire if I need anything. At this point I decide the "service" here sucks and wouldn't feel good about purchasing from them so I leave. It was an hour’s drive each way just to listen to 20 minutes of music and to be ignored.

I don’t expect to be fawned over but in this situation I was feeling very awkward and unwelcome.

I can give other run-downs describing my experiences of poor customer service after the sale, retched in-store set-up and rudeness if you’d like but I find it inappropriate to name names. So please tell me how you would have behaved in this situation, I’m open to suggestions.


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