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Re: A 'dealer loyalty' question for the *customers*.

Lookee here, the local ARC dealer tried to screw me into buying ARC tubes for a small fortune by insisting I had bought the wrong tubes for my power amp from a well known tube supplier on the net when I asked that the amp be checked. They were wrong on the tubes, charged me an hour for service and when I complained asked that I go back to the store clear across town for a refund of the service fee.

Needles to say, I never went back to the store for the refund since my time is precious to me and I have vowed never to go back there in the future. So this notion that a customer should be loyal to the dealer is so much hogwash. Even established and well-respected dealers play games with customers for short term advantage.


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  • Re: A 'dealer loyalty' question for the *customers*. - middleground 06:56:44 02/19/07 (0)


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