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"you'll never get through to them"..

That doesn't mean that i can't try. An education, even if it is very slow, time consuming and clumsy, can be a powerful thing. It is rare for anyone to have a change of heart at the drop of a hat. As such, incessant tire kickers get the benefit of learning the how's & why's through extended conversations.

In this respect, many "tire kickers" become the best, most loyal clients. You've not only show them the ropes, but that you truly believe in what you do and are willing to take the time to help others understand too. After all, customer service is what breeds customer loyalty. Even if they aren't customers yet.

I'm very much the optimist in real life, even though i may do a lot of bitching about "incompetence". I have faith that with enough education and coaxing, people will do the right thing. While it is true that many won't come around, i'm still too young to want to believe that. Bitterness is for the old and disgruntled, who have pretty much given up on mankind. I'm still trying to change the world.

Tell me, where IS sanity??? : ) Sean
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  • "you'll never get through to them".. - Sean 11:15:18 02/18/07 (0)
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