After reading posts here the last few days it seems to me that some audio dealers expect total loyalty, no hassles, and full retail paying customers. And their customers should expect a take it or leave it attitude, rudeness and the biggest hurdle for me is, if I give you a price you better buy it from me. Why do they expect a competitive-free zone of immunity?I must admit that I haven't been to a lot of audio shops but my limited experiences haven't compelled me to patronize them either. Poor set-up, snobbish and don't waste my time behavior is a real turn-off for me. Hell, I feel like I should buy something just for calling them or walking in the door or be branded a tire kicker.
If they offered good service and competitive price would this even be an issue. This hobby is not a necessary endeavor, it is a luxury, so from my simplistic view if you want customers make it an enjoyable experience and open your doors. Duh!
I realize that many products can be purchased on-line for cheap. I will not waste a storeowners' time and then buy there and I don't think the majority of audiophiles will do that unless dealers mistreat them. If I don't need an audition I'm going for the best deal. And why shouldn't I? That really isn't the consumers concern anyway, if new product is sold online, then it is a matter which should be addressed to the manufacturer. Find another line. Don't put the customer in the middle. And quit the effing whining!
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Topic - Do audio dealers expect a free ride? - subdud 09:55:59 02/18/07 (48)
- It's pretty easy to describe bad experiences, but... - John N 09:51:31 02/19/07 (2)
- Re: It's pretty easy to describe bad experiences, but... - subdud 11:14:10 02/19/07 (1)
- 10 satisfied customers will each tell one person, and ... - mitch2 13:00:14 02/19/07 (0)
- To the moderators: Thank you!! nt - subdud 09:16:13 02/19/07 (0)
- I have not experienced what you are describing... - BJordan 19:36:36 02/18/07 (13)
- Re: I have not experienced what you are describing... - subdud 09:13:35 02/19/07 (12)
- maybe when you entered and had the opportunity... - BJordan 14:13:52 02/19/07 (1)
- Re: maybe when you entered and had the opportunity... - subdud 15:08:23 02/19/07 (0)
- Don't really mean to be "defending" that dealer, but..... - Rick W 11:08:15 02/19/07 (0)
- Re: I have not experienced what you are describing... - Don T 10:42:40 02/19/07 (6)
- Re: I have not experienced what you are describing... - subdud 11:11:15 02/19/07 (5)
- Re: I have not experienced what you are describing... - Don T 05:20:33 02/20/07 (4)
- Re: I have not experienced what you are describing... - subdud 07:57:38 02/20/07 (3)
- Re: I have not experienced what you are describing... - Pluck 11:26:44 02/20/07 (2)
- Re: I have not experienced what you are describing... - subdud 12:41:49 02/20/07 (1)
- Re: I have not experienced what you are describing... - Pluck 15:52:28 02/20/07 (0)
- I once had a very similar experience at a local car dealer; I walked and bought elsewhere. )MT( - J. S. Bach 10:30:52 02/19/07 (1)
- Re: I once had a very similar experience at a local car dealer; I walked and bought elsewhere. )MT( - subdud 11:26:21 02/19/07 (0)
- Re: Do audio dealers expect a free ride? - Lynn 19:08:44 02/18/07 (0)
- Dealers just don't add a lot of value anymore. - shamburg 18:40:49 02/18/07 (0)
- I once tried to buy a used Naim CDX2 from a dealer...... - braillediver 13:13:55 02/18/07 (0)
- Service levels vary by dealer. I always pay for great service, in addition to ... - PureAudio 12:48:17 02/18/07 (0)
- Service - Tom Brennan 12:06:04 02/18/07 (1)
- Re: Service - Sherlock 12:35:50 02/18/07 (0)
- Why must this idiocy persist? - Don T 11:41:38 02/18/07 (13)
- Good experience. - Larry I 07:01:07 02/20/07 (1)
- Re: Good experience. - subdud 08:54:57 02/20/07 (0)
- Re: Why must this idiocy persist? - Presto 14:45:44 02/18/07 (1)
- I think it is the other way around. - sser2 14:37:04 02/18/07 (0)
- Where do you live? Tell us the names of the stores. - Rick W 14:04:37 02/18/07 (3)
- Re: Where do you live? Tell us the names of the stores. - Don T 15:40:38 02/18/07 (2)
- Man, guess you have a lot of dealers nearby. - Rick W 16:21:34 02/18/07 (1)
- Yea lucky me? - Don T 18:22:46 02/18/07 (0)
- Re: Why must this idiocy persist? - getheleadout 12:12:55 02/18/07 (3)
- Re: Why must this idiocy persist? - Tom Brennan 12:19:15 02/18/07 (2)
- Re: Why must this idiocy persist? - getheleadout 12:39:50 02/18/07 (0)
- You don't sell a guy 1 car.... you sell him 5 over 20 years.... (nt) - badman 12:32:32 02/18/07 (0)
- Re: Why must this idiocy persist? - subdud 12:07:05 02/18/07 (0)
- When there were dealers near me that had decent audition procedures, I used to frequent them. - Norm 11:39:27 02/18/07 (0)
- It's a old concept..... - Mike B. 10:57:08 02/18/07 (2)
- Re: It's a old concept..... - yotacowboy 17:23:36 02/18/07 (0)
- What I'm talking about isn't sold at big box stores. nt - subdud 11:15:09 02/18/07 (0)
- It seems you just have never been to a good one. - Sherlock 10:05:23 02/18/07 (5)
- Re: It seems you just have never been to a good one. - yotacowboy 11:57:15 02/18/07 (0)
- That's the exception - Jon L 11:24:59 02/18/07 (0)
- Re: It seems you just have never been to a good one. - Frihed89 10:32:43 02/18/07 (0)
- Re: It seems you just have never been to a good one. - subdud 10:27:34 02/18/07 (1)
- Re: It seems you just have never been to a good one. - Sherlock 12:31:13 02/18/07 (0)