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General Asylum General audio topics that don't fit into specific categories. |
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In Reply to: KKC...I told you the truth,,,,you didn't like the answer.....but read this and maybe you will understand me as a person. posted by Kevin Deal on February 17, 2007 at 10:05:55:
I accept your explanation of the circumstances. I too am aware of the QC issues ASL has had (was not aware when I called you, but within a couple of days of that my research dug that up).If you had taken, say, a minute more to explain: "Mr Customer: (copy your text above here, or most of it). And that is why I'd rather see you buy something with good QC." That would have been better than summarily calling them 'shit' and saying not much else. After all, you cannot assume that I, or anyone else, automatically knows what you mean by that.
You can be a consumer advocate (the role you claim to have taken on above, and which, in good faith, I accept that you intended) while still maintaining decorum and respect for the customer's sensibilities. In other words, don't treat people like they are know-nothings and would not understand a basic explanation like the above.
I also maintain that continuing to list the poor items for sale is puzzling, and duplicity may or may not be among the reasons for doing so. I cannot tell you how to run your business, but if it were me and the calls were taking up my time to the extent that it hurt my business (how this thread got started in the first place), I would talk to my accountant of donating these to some sort of auction where they would be sold as is, no recourse, but at a significantly lower price to a buyer who knows his way around a circuit board. My 'benefit' would then become the tax writeoff and the savings in time and headache that finally dumping that stuff would get me.
As I stated, your continuing to keep the items there in light of your and my comments above is what is questionable.
You have explained your POV, I have explained mine. They don't have to coincide.
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Follow Ups
- Re: KKC...I told you the truth,,,,you didn't like the answer.....but read this and maybe you will understand me as a per - KKC 18:33:16 02/17/07 (0)
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