In Reply to: Hypothetical situation for audio dealers who feel used by crappy "customers"... posted by Dalton on February 17, 2007 at 15:00:31:
.........In Australia a retailer who did option “a†could possibly, deservedly so IMHO, be prosecuted if a complaint was made against his actions.Option “b†is only appropriate if some type of commercial arrangement is in place with the ‘other dealer’. If so the customer need not know about the business arrangement
You say \\\The other dealer who had invested all the time and resources /// - This may come as a ‘shock’ to some but that is what retailing is all about. Dealing with customers both good and bad is part of the commercial reality of retailing.
I can see absolutely nothing wrong with option ‘c’.
Smile
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Follow Ups
- “C†of course?................... - three_sox 16:59:06 02/17/07 (1)
- Re: “C†of course?................... - Dawnrazor 21:34:25 02/17/07 (0)