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Re: I just got phone screened by a dealer and rejected

Well, this kind of looks like a lose-lose outcome.

I agree with the other folks who've suggested a call back. The conversation should begin with "I'm an old customer of yours, although it's been 4 years since I bought anything from you. But I have bought X, Y and Z. I can understand your frustration with people using you as a showroom for Internet purchases, but that's not my intent. I'm prepared to buy your Opera demos at your price, but, obviously, want to hear them and see if they sound as good to me as their reputation."

That gives the guy a face-saving way out of his mistake, without requiring him to grovel.

And it accomplishes your goal of getting to hear a pair of speakers you're prepared to buy.

Understand, I'm not suggesting that you, rather than the dealer, was "in the wrong."

But sometimes, sorting out who's "in the wrong" and who isn't gets in the way of more important things.

Take it from a lawyer, I know!

:-)


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  • Re: I just got phone screened by a dealer and rejected - Bruce from DC 13:19:36 02/14/07 (3)


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