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General Asylum General audio topics that don't fit into specific categories. |
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General Asylum General audio topics that don't fit into specific categories. |
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In Reply to: you're right, Energy did send a faulty speaker for review.... posted by dude on February 27, 2004 at 00:27:10:
Are they still under warranty? I would go to your dealer and rant that this is just not acceptable. I know they often try and bully customers but frankly these stores SHOULD be bullying the manufacturer. Soundhounds in Victoria is a big high end store and the manufacturer NEEDS them more than Soundhounds needs the manufacturer. It behooves them to do the best they can for the customer because if they fix this for you chances are when you upgrade you'll go them...otherwise you find another dealer. AND another brand.I don't get Energy on this. One problem perhaps with big companies is they don't care. The smaller guy NEEDS word of mouth and doesn't want bad mouthing. McIntosh is so big this thread isn't going to atter to them...but if this was say a discussion about nOhr or some other small internet company it could cripple them a fair amount.
If you still have the warranty try going into an A&B sound or some other outlet selling Energy. Explain it to one of them and say you're not getting anywhere with your dealer. They may help you out because it's a chance for them to get into your notebook of future shopping.
Of course this requires intelligent dealers...but there's bound to be one in your area.
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Follow Ups
- Re: you're right, Energy did send a faulty speaker for review.... - RGA 10:27:10 02/27/04 (0)
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