In Reply to: Mac warranty thread... posted by rp1@surfnetusa.com on February 26, 2004 at 12:40:16:
Hi,If you research the issue carefully you will discover one of the main reasons the original Mc company went into fiscal trouble and the eventual sale to Clarion was that the expense of the free work in the clinics was too high for them over a long period of time.
I was a participant in some of those clinics and they gave parts to restore old mc to 'like new' standards for free. This was not an insignificant expense when coupled with the test gear and the multiple people involved in traveling to the dealers and running the clinics. Any brand of gear brought in was tested for specs and it was free. Mc gear was fixed at the clinic for free if it had a problem. If it was not at a clinic it was a fee based repair, I seem to remember, so the clinics were always quite busy affairs and were for more than one day at some of the better dealers.
Long haul, no one can afford to fix things for free forever. Mc started in the late 40's and was sold in the lates 1980's so it was doing that for ~ 40 years. A little less free repair work might have lead to them still being an American owned company...
Just a thought from an industry watcher for the last 30 some years. I firmly believe the statement 'there is no free lunch.' I don't own Mc but consider it to be well made, whether the sound appeals to a person or not. Even with foreign ownership it is still made in the US, at least.
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Follow Ups
- Re: Mac warranty thread... - zxr250cc 13:33:47 02/26/04 (4)
- Mac clinics, costs, and revenue - Bill Way 17:46:13 02/26/04 (1)
- Thanks for the info... - rp1@surfnetusa.com 18:49:51 02/26/04 (0)
- I recall the dealers saying something like that. - rp1@surfnetusa.com 13:55:51 02/26/04 (1)
- Contradiction.... - rp1@surfnetusa.com 14:16:36 02/26/04 (0)