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Marantz NA7004 Temporary Loss Of Music

I am not sure if this is the appropriate forum. Admin/Mods, please move if you see fit.

Instead of having a tuner in my system, I have a network audio player. The only problem I am having is while the player is on and music playing, there will be dead air. However, if you look at the player, it will show the artist name and song. After a few minutes, the sound will come back.

One key point I need to make is this will not happen on all channels, which makes the issue strange. There is a term used with network audio players as "gapless" music. According to the seller, my player has the firmware update that supposedly fixes gapless music.

It's very frustrating when you are wanting to relax and listen to some music, when all of a sudden the music stops but the player still showing the artist and song are still playing.

Anyone who has a network audio player, have you/are you experiencing this same issue, and how were you able to rectify this issue? My next move is to contact the manufacturer to see if they can help. Sad point is, the player is out of warranty. Do all network audio players have this same issue, would it be worth looking into replacing the player?

I would appreciate any/all comments from those who have experienced this issue and what did it take to fix the issue. Any help you can provide will be greatly appreciated.



Edits: 08/13/16

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Topic - Marantz NA7004 Temporary Loss Of Music - 4Play 17:49:12 08/13/16 (11)

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