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Great people at Oracle Audio.

24.101.229.137

Posted on March 22, 2017 at 08:12:16
mg16
Audiophile

Posts: 1022
Joined: October 18, 2001
Called Oracle Audio in Quebec to inquire about a tonearm mounting plate for my MKV. I talked to a really great guy by the name of Martin Lefebvre.
Warm , jovial, and extremly helpfull. Willing to bend over backwards to help me with my piddling purchase of a tonearm mount. They sell multi-thousand dollar turntables, and high end audio, yet I was treated as if my needs were just as important as someone buying a high end piece of Audio.
Very impressed. Great vompany and people.

 

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RE: Great people at Oracle Audio., posted on March 22, 2017 at 08:15:27
jk
Audiophile

Posts: 366
Joined: October 4, 1999
I know what you mean. I've had the same experience.

 

RE: Great people at Oracle Audio., posted on March 22, 2017 at 11:44:48
Bought my Delphi V used, head office went to all kinds of lengths to help me, answer questions and provide support.

Would that all high end manufacturers were this way.

Damn fine turntable, too.

 

RE: Great people at Oracle Audio., posted on March 22, 2017 at 16:17:57
WntrMute2
Audiophile

Posts: 782
Location: Detroit
Joined: September 16, 2002
I had the same experience. I was looking at buying a used Oracle and the technical that contacted me was so encouraging and helpful that I was further excited to make a deal for this TT. Unfortunately, it had been sold months ago. I was disappointed but I believe the guy at Oracle that I was dealing with was even more so. Seems like a really great company.

 

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