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Marrs Communications

142.201.5.100
Posted on March 15, 2019 at 07:03:44
alexz
Audiophile

Posts: 52
Joined: June 24, 2010
 If you want to get screwed, place the order here : https://marrscommunications.com/

In the short form:
I've placed the order, after very long delays got the wrong belt.
Contacted the seller, no replies to email or VM
Opened the case with paypal and literally in hours got message for Marrs:
"I have been out of the office for over a week. My father is very sick and was admitted back into the hospital. If you will close this claim I will make sure the replacement belts are sent to you tomorrow.
Thank you,
Krista "

well... I did fell for that scam and closed the paypal dispute.
Guess what ? No belts, no communication

 

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RE: Marrs Communications , posted on April 7, 2019 at 05:10:01
troutbum
Audiophile

Posts: 387
Location: NW Ohio
Joined: January 14, 2001
 Points for you. You tried to be reasonable, and gave the benefit of the doubt.

 

RE: Marrs Communications , posted on April 9, 2019 at 15:30:44
REL54
Audiophile

Posts: 1944
Location: Virginia Coast
Joined: January 3, 2003
 It's strange that I see this now. I just recently tried to order a new belt for a Nakamichi cassette deck and went to that site. I was rather put off by the "send me an email describing what you want because you can't order it from the web site" thing. I backed away and didn't order. Now that I've read your posting I glad that I did. Sorry you got ripped off. At least you did the noble thing.

roN

 

RE: Marrs Communications , posted on April 22, 2019 at 16:59:48
alexz
Audiophile

Posts: 52
Joined: June 24, 2010
 well... after I was burned, I Googled and found a track-load or people screwed by Marrs ... canuckaudiomart , tapeheads ...everywhere.
In summary, do not close Paypal despite BEFORE it is resolved. Paypal dispute is one time action, if closed, it cannot be re-open.
At list for 50 bucks I learned something :-)

 

RE: Marrs Communications , posted on May 15, 2019 at 04:47:08
Tolly
Audiophile

Posts: 2
Joined: May 15, 2019
 Never have deals with Marrscommunications! They became swindlers. It looks like they have very big financial problems and they try to solve them by the customers. They try to get new buyers because they can't serve all orders from the old ones. I was one of the oldest their customer since 2008. At last they couldn't complete my order during a year! And now they totally ignore me! They sent a large part of that order only after I threatened to take an action and go to a court when I had been to the USA. But finally my last order was not completed and about $200 was stolen by them!
If you are still waiting for the shipments from them, don't wait! Demand a refund immediately. Krista and Fred are liars and swindlers! Don't believe them! Only one thing they will do quick is sending the money request to you. Their phones are always turned off and you will talk with an answering machine.
They made their new site only to find new customers and to steal as much money as they can! I think so.

 

RE: Marrs Communications , posted on May 15, 2019 at 08:43:17
Akolegov88
Audiophile

Posts: 393
Joined: January 7, 2014
 Is there any sense in writing a complaint to the Texas and/or Kentucky Prosecutor General's Office? Who has experience in dealing with law enforcement bodies in such cases?

 

RE: Marrs Communications , posted on May 21, 2019 at 15:07:21
Tolly
Audiophile

Posts: 2
Joined: May 15, 2019
 The loss from their dealings for each buyer is too small to go to a court. About $50 - $100.

 

RE: Marrs Communications , posted on May 21, 2019 at 15:31:06
Akolegov88
Audiophile

Posts: 393
Joined: January 7, 2014
 And they know this perfectly well. In some countries, however, small claims are dealt with by magistrate courts.

 

RE: Marrs Communications , posted on May 21, 2019 at 15:36:25
Akolegov88
Audiophile

Posts: 393
Joined: January 7, 2014
 That's why I suggested that he complain to the General Prosecutor, not court, at least to draw the Prosecutor's attention. Multiple complaints and negative feedbacks would prevent the scammers from cheating anyone else...

 

RE: I've owned both over the years., posted on June 3, 2019 at 15:11:07
LtMandella
 I reported a less than $200 mail fraud claim using USPS online form.
It worked for me.
It really gets the scammer's attention when they are contacted by U.S. Postal inspectors. What happened to you is wire fraud. USPS takes that shit seriously, in my experience

 

Always Use a Credit Card!, posted on August 4, 2019 at 11:41:08
Triode_Kingdom
Audiophile

Posts: 10048
Location: Central Texas
Joined: September 24, 2006
 Sorry, I know this is an old post, but it's still near the top...

Always use a credit card, even if you're paying through PayPal. If PayPal won't credit you (or you temporarily close the dispute at the request of the swindler), the CC company will take care of you.

Also, CC companies aren't required to credit shipping costs, but at least you'll see a refund for the merchandise. And on the issue of shipping costs, this refers to actual cost, not a fictitious "shipping and handling" charge.

Maybe this will be of help to someone here down the road.


 

RE: Marrs Communications , posted on April 10, 2020 at 16:20:22
Sherwood Forest
Audiophile

Posts: 240
Joined: October 7, 2014
 Strange, I ordered some belts from them a couple weeks ago. I had not seen this thread prior, or perhaps I would have avoided them. But anyway, I had zero problems, the belts arrived today. Just posting this because I read this thread shortly after placing the order and I got worried. Perhaps they just had a rough patch? I hear Fred recently died, too so maybe the health problems thing wasn't a fib after all.

 

RE: Marrs Communications , posted on September 16, 2020 at 12:42:29
alexz
Audiophile

Posts: 52
Joined: June 24, 2010
 UPDATE.

===================================
Afternoon,

Our office recently received a complaint and I have recently began an investigation into the Houston based company Marrs Communication. The Better Business Bureau provided me a list of customers who have filed a complaint against this company. I am requesting your assistance into this investigation. I believe criminal intent may be present based upon a pattern of business related to the company.

At your earliest convenience,

Could you complete the attached form and return to me at the address below in my signature line. This is a criminal investigation so the form should be notarized in order to be used in any pending criminal indictments against the target company. Our agency case number for this report is : 20-60749CF. Any supporting documentation that you could provide will be useful such as a receipt of payment, email communication with the target company, or police reports filed. As this investigation will involve complaints from numerous individuals both local and nationwide the amount of your individual purchase no matter how large or small the amount is relevant to showing not only a pattern of deceptive business practice but also criminal intent.

At this time of the investigation the target company, Marrs Communication, has not been made aware of our investigation into this matter. I would request that you not speak with the target regarding this investigation as to not permit the opportunity to destroy potential evidence or further actions that might be useful in this case. The target will be contacted by our agency once sufficient probable cause has been determined to interview or arrest.

Thank you for your assistance in this matter. Any questions please feel free to contact me via phone or email at the information below. I would like to speak with you all individually and will be attempting to make contact you all. As I am aware with all the SPAM calls we all receive on a daily basis, I hope this email reaches you as a heads up office number 713-274-5769 / county cell 713-816-6297.

Samuel P. Maxwell, CFE
Criminal Investigator, Financial Crimes
Office of Harris County District Attorney Kim Ogg
500 Jefferson Street, Suite 600
Houston, TX 77002
Office: (713) 274-5769
Email: Maxwell_Samuel@dao.hctx.net

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