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In Reply to: RE: United Pulverizing Service at work again posted by LtMandella on June 06, 2022 at 12:22:37
Your pictures made me feel a bit ill this morning. I'm sorry you had to experience that, and hope you're able to find new glass.
Below is a link to a PDF of "How to ship a McIntosh" I just found using a Duck Duck Go search. It gives good advice, especially the "insist it is shipped in a carton designed for your McIntosh unit". Additionally I'd also recommend removing the front knobs, as any impact to them, however slight, can transfer that energy directly to the front glass.
Again, good luck, and hopefully the insurance will cover the damage.
Follow Ups:
I received an email yesterday from the local UPS store that did the outer box packing, saying that the damage claim had been approved.
They said it will take a couple weeks for the local store to receive a check, then they will call me to pick it up.
I asked again if they wanted the unit themselves for salvage or inspection but have not received reply.
Hopefully the claim will cover sale price of $510 plus shipping/packing charge of $110.
We'll see...
Don't wrestle with pigs. You both get dirty and the pig likes it.
Mark Twain
...a factory box is key.I have home-brewed my own Mc packaging a few times. Its not cheap to get right and it is very time consuming.
Its a PITA, but bolting the unit to a piece of plywood cut to fit tightly in the inner box has worked well for me.
You have to assume the item will be poorly handled by the carrier and take preemptive measures.
Dean.
reelsmith's axiom: Its going to be used equipment when I sell it, so it may as well be used equipment when I buy it.
Edits: 06/24/22
I spoke with a former McIntosh owner about this thread, via email, and he said Audio Classics bolted his Mac to plywood too, when it was shipped to him.
I agree with you that an owner has to take extreme measures when shipping fragile items. I've seen pictures of McIntosh units, knobs removed, with plywood covering the glass, with appropriate holes drilled to accommodate shafts.
It's one of the things you just can't be too careful with. It's nice to hope your package is going to be treated with ultimate care. But when you imagine a distribution center with tens of thousands of packages moving through it each day, something's occasionally going to fall of a convertor belt or be dropped by someone.
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