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In Reply to: RE: Here are pictures and information posted by Kevin Deal on March 23, 2017 at 15:29:30
KD says: "The tweeter we didn't check because we never used these speakers in the store that I recall. If he has an issue with the type of finish a speaker might have he shouldn't buy demos from across the country."
Now if these where demos, nobody ever listened to them? Was it a static demo?
KD says: "The listing on my website was a mistake at $2499. They were supposed to be $2999. But since the price was there I honored it anyway. The speakers, as evidenced here, have a warranty so $2499 was really a low price and I lost money on this transaction."
Dealer discount is approx. 40 to 60% off, at least it was when I was in the business. Even at 40% off of the $2999 list, leaves a cost to Upscale of $1899 + shipping (not that much to ship within the same state) so there is no way he lost any money, he just didn't make as much as he wanted. By not taking care of this customer, he is loosing future sales. I bet the buyer could find a local shop that could repair the finish and match the colors at a decent price, Kevin should pay for that to avoid potential shipping damage and costs.
Follow Ups:
The MSRP for the Adagios is $4500 USD, not $3000. The Adagio Jrs are $3500 USD.
I usually agree with you but refinishing them???? My hobby is furniture builder. Refinishing them professionally would cost almost as much as the speakers.
I usually side with the sellers end since I dealt with the public, for what seemed like over 250 years. This is not going to end well on any level. Bad faith has been perceived by buyer and communication has broken down.
Just send back the speakers. Buyer sucks up the shipping cost so he can go on Audiogon and buy what he wants from the ass scratchers. The product worked after the tweeter issue - Bad Kevin!! Pictures were provided prior so buyer does have a percentage of liability. Seller has percentage of liability in not disclosing mismatched color tone to finish.
And Kevin SHOULD have known better to include working/tested but "AS IS"
"And Kevin SHOULD have known better to include working/tested but "AS IS"
It's hard to make that statement when you haven't even connected the speakers.
Oz
Don't worry about avoiding temptation. As you grow older, it will avoid you.
- Winston Churchill
I agree. I don't see any way he lost money on this deal. And in a previous post I pondered why he would even sell a speaker without checking it out first, that makes no sense at all.
Oz
Don't worry about avoiding temptation. As you grow older, it will avoid you.
- Winston Churchill
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