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In Reply to: RE: Possibly. posted by D Harvey on June 30, 2016 at 15:30:20
What I do is charge the buyer a reasonable shipping fee or offer free shipping. If the item sells for a higher amount, I will upgrade the shipping method and insure the item on my dime. You need to protect yourself. I never offer a partial refund only a full refund upon a safe return.
Follow Ups:
....in this case, the item is already damaged. Safe return can't really happen. Good suggestion though.
dh
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