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Has anyone had any experience with Core Audio (Ryan Mintz)?
Or, has anyone had any good experiences, with either product quality, or customer service?
I purchased a server from him over a year ago.
For the limited amount of time I have been able to listen to it,
it has displayed no real sound quality difference compared to a stock Mac mini.
After hundreds of emails, shipping the server and/or power supply back and forth, and exchanging it for several different units, none of them will run for an hour without crashing...
Ryan has only made absurd claims, saying the warranty was void.
Is this an isolated case?
Frustrated consumer
Follow Ups:
No, I haven't but the fact that several very enthusiastic users referenced the exact same DAC (high quality but low volume sales) in their feedback did give me pause as to review-authenticity.
As I understand it, the power-supply of the Max Mini has been so improved over recent years that there is now little room in which Core Audio can effect much improvement.
Am sorry that you didn't avail yourself of the 30 day MBG following purchase since the heavy outlay delivered doubtful benefit.
I tried to get core audio to repair or refund so many times...
over two hundred emails, and i never recieved a power supply that would work more than a few minutes.
as to the "warranty," ryan said it was void, because he claimed the unit was opened, by my friend Phil. Phil has never even seen the outside of the box. Neither of us opened it. It was supposedly under warranty...
Interestingly enough, it came with missing, and mis-matched screws securing the covers. (From the very first)!
I'm guessing it was a re-cycled, inopperative unit that ryan kept shuffling around.
And from what i've heard, he keeps claiming things are opened, and warrantys voided...
beware
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