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In Reply to: RE: "Respected" company refuses to reimburse for non arrival posted by r17 on March 02, 2011 at 09:02:49
For not having some kind of signature/ delivery confirmation system in place. Simply bad business.
Talk about a tacky response from them - threatening a customer??!!
On a very small dollar ammount transaction, it may be more expensive than it's worth, but Anything I send get confirmed.
Glad they're reimbursing you, they certainly should.
Reputation is everything, especially in these times.
Whatever happened to "The customer is Always right?"
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