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217.132.150.50
I tried to purchase a Headroom Total Bithead amp-DAC from ebay.The things weighs 6 oz.I thought that shipping would be in the vicinity of 10-20$,which assumes a shipping weight of 1-2 lbs. sent via USPS.
They want 45$,claiming that:1)They have to make a special trip to the Post Office,and 2)shipping weight for this 6 oz. item is 5-6 lbs.
A short google search turns up that there are many reactions to the inflated shipping charges for intl. shipping of their items.
While I would expect their products to sound good and their shipping charges within the US to be reasonable as that is where most of their business comes from,can anyone chime in on whether this practice of overcharging for shipping,based on what I percaive to be a false assumption is as questionable as I consider it to be.?
Follow Ups:
I can see only few Bitheads on e-bay and shipping listed on all of them is $10 more or less?!?
$45 is unreasonable shipping + handling for such small item weather USPS, DedEx, or UPS. You can and should report it to e-Bay, if true.
e-Bay does not like inflated shipping as that cuts their proffit.
(Unless they offered let say FedEx shipping and YOU requested to be sent USPS, which they usually do not do. Then they can ask for extra work.)
They wanted 45$ for shipping,no matter who shipped,but what irked me most-their false contention that shipping weight was 5-6- lbs.,when in fact it is about one fifth of that or less.
I thought you are talking US.
What do you expect?
Cheapest package shipping in US for over $100 value with insurance would be over $10.
For international $45 is very reasonable.
I sent twice some small items abroad and never again, just filling custom forms is pain.
And cheapest shipping several years ago for phono cartridge to Europe with insurance on $150 was about $35. Took forever.
I really don't think it's that unreasonable. A quick look at the US Post Office website shows the cheapest international option is a medium sized flat rate box with posted cost of $43. I ship a lot and it doesn't sound that bad to me for a trip to the other side of the planet. And he didn't mention if there are any duties or fees involved.
Heck, it costs me $10 to send a ground package of that size domestically on my account.
It's certainly not out of line far enough to make public accusations.
Why don't you contact them directly to make your purchase, then go to the UPS/Fedex website and arrange your own freight. I believe you can pay with a credit card and email a label to them for shipping.
Why say that the shipping weight is 5-6 lbs. when Amazon ships it at 8.8 ozs.?
I will consider picking up one of their products used.BTW,a seller of a used Total Bithead requested 15$ for shipping to me as opposed to the 45$ that Headroom wanted for USPS shipping,claiming an actual shipping weight of 5-6 lbs.
That is what pissed me off.
Inflated ebay shipping charges are a way of keeping some of your money if you return the item. Sellers may refund your purchase price but seldom refund the shipping charges.
So it seems that the guys at Headroom com. are using false info to hike shipping costs-claiming a shipping weight of 5-6 lbs.
Companies have a right to charge handling fees on shipments, and the majority of them do that. Just like you have a right to pass on doing business with them. Granted... they shouldn't have claimed a 5-6 lb ship weight as their excuse, but that's just arguing semantics.
Bear in mind there's more to shipping costs than just paying the shipper... the seller must pay for the box, packing material, tape, not to mention the time spent packing (or the wages paid to an employee to pack).
If the company is small, they may not have a USPS account and cannot just have their letter carrier pick up the product. That's time spent making a special trip to the post office, which can sometimes take the better part of an hour.
Comparing Amazon to an Ebay shop is not a fair comparison IMO. Amazon is a huge company who works out volume discounts with shippers, allowing them to charge little or no shipping on many items. Ebay sellers are often one-man operations who cannot take advantage of such perks.
True, but one-man operations don't have to pay someone an hourly wage to go to the postal counter. Printing postage labels can be done through eBay and paid via Paypal. (Canuckians can use Canada Post, and get a discount on the rates.)
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