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I noticed this on Magnepan's website today. Anyone have any details on this? Staffing issues? Supply chain issues?
"Effectively immediately, Magnepan is forced to temporarily suspend all future Return Authorizations for speaker repairs including parts orders for speaker repairs. We apologize for this inconvenience and hope to have our service department fully functioning soon.
This temporary suspension on service and parts requests does not apply to warranty service and parts.
Thank you for your patience."
-Joe
They're not that big!
Follow Ups:
It is not one person that repairs magnepans older speakers.
Magnepan has to dig out the old fixtures, and remanufacture the older magnepans, and this delays the current production.
I have seen the plant in White Bear Lake.
During your visit at WBL did you happen to see the person restoring older Maggies and a different individual performing under warranty repairs, both working at the same time? If not, you might not have arrived at the heart of the matter.I'll believe it when I see it.
Edits: 09/30/21
There is one women that glues the foil on to each and everyone of the mylar sheets.
And she has done all of them (reapair or production ) units for decades.
The refurbished speakers go through the same production steps.
There is a machine that stretches the Mylar on the frame, which is the same for repairs as production.
The older models use different jigs, but it is the same as the original production.
The plant is not a production line but job shop layout.
Have you ever been through the plant in white bear lake?
"Have you ever been through the plant in white bear lake?"
And have you been there *primarily* to deliver/pick-up one of your Maggies?
Your IP address traces to Minnesota.
No, for a plant tour.
I ordered a custom cushion for a bay window online back in January, they said it would take 6 weeks due to Covid, ended up taking 6 months, and that's only after I called and complained!
Owner cited all the logistical issues (lack of fabric, foam, etc.).
They've been having all sorts of trouble with those supply chain issues. Most recently, it's been inductors.
I'm going on 10 weeks for another pair of MC1s. The dealer called them and it's basically we'll get to them when we can. It is what it is. Glad I got my order in last year for my .7s.
Edits: 08/25/21
At my day job we're having plenty of supply issues, and lots of demand.
For some items we're having to date mid to late September, for items we usually have 2-3 weeks delivery (or often have in stock).
Very busy and yet there appears to be a serious shortage of qualified personnel. I think the pandemic accelerated the attrition rate of Baby Boomers from the workforce and it's left a big void that was difficult to prepare for. Several friends with businesses (AC company, ER vet, plant nursery, insurance agent, etc.) are all saying key people have left unexpectedly and it's close to impossible to find qualified replacements. It has left them filling the void themselves with brutal hours and long wait times for customers.
-Joe
They're not that big!
Also, most of the 700,000 people that have died from covid were workers. They are now gone. Sad mostly for their family and loved ones.
I can attest to this. After being Furloughed a few times after working 4-6 weeks each time I'm putting my retirement papers myself,i'm 60 yrs old and have had enough of this covid BS,as have quite a few of the guys of my age in my circumstance. I was going to work until 62 but both my wife I said why bother.
I like many others "bothered" because 62 is the minimum age to receive Social Security pension payments.
Work around for Age 62 retirement?
READ THE LINK to rules concerning a 72T withdrawl.
Rues govern maximum amount. I think you must draw for a certan number of years OR until 59 1/2 IIRC.
I did this. My IRA actually GREW during this period since I used (accountant, actually) applied the rules.
I was able to 'bridge' into my SS retirement by this means. And retire a year or MORE after the minimum which incrased my SS draw.
If you are under 60? might still be a viable option. If your tax guy / account doesn't know about this, it is time for a NEW guy......Withdrawls are NOT tax free but ARE without penalty......If yo do it right, you woon't have that much income, anyway.
Too much is never enough
Working on week 14 now. I think I'm going to call them Monday to see if I can get a possible ship date.
Everyone has to do whats best for themselves when they get to the 60's. In my line of work I've been to too many friends funerals that worked until 65 and were dead before they received three checks, so to each their own.
AMEN! Just too sad!
"The repair people" is (and always has been, even before the pandemic) just one person.
That can be a tough situation for a small business. When a person with a lot of training and years of experience leaves or is out for an extended period, the void is huge. I've been in that situation many times over the years.
-Joe
They're not that big!
I know it's silly on my part but I've always had difficulty accepting that the manufacturer of many 'big' speakers is a 'small' business.
"They're not that big!"
Many indeed are, e.g. the WAF, smallish and multi-purpose listening rooms which must be shared with growing families (and pets). Although on the latter score I had a Rottweiler which ignored my Tympani IV-A just as if it wasn't present.
1. They are swamped with new orders and so need to pull repair people
onto the production lines;
2. They are having trouble getting parts
3. They may be losing production/repair people for whatever reason.
All of these scenarios are quite common in today's economy.
Whether or not you can observe a thing depends upon the theory you use. It is the theory which decides what can be observed. - Albert Einstein
Most likely a bit of all of that. This seems to be pretty much across the whole economy and not really industry specific. Most small business owners I know are struggling with hiring and retaining personnel and delays from vendors, yet demand is booming. Unfortunately the pandemic, which appears to be a big factor in all of this doesn't seem to be going anywhere too soon.
-Joe
They're not that big!
I'm hoping they get supply chain\ production issue figured out in the next 10 months. I plan on using my 1 year dealer upgrade on my 20.7's to 30.7's. I don't have the room for the 30.7's currently but I'm going to buy them anyway. Current room 14W x 16L x 9H.
That room MIGHT be big enough for 3.7s. I'd never put a 20.7 much less a
30.7 in a room that size.
Whether or not you can observe a thing depends upon the theory you use. It is the theory which decides what can be observed. - Albert Einstein
My room is perfect for my 20.7's and it sounds amazing. I use the Limage set up and I get the best soundstage depth and the bass is extremely natural. If you're ever in Seattle you have a open invitation and I dare you to say otherwise. My room has been used for others to audition 20.7s and I have yet to have a person walk away disappointed. You so call experts kill me...- I had them in a 19 x 29 x 10 room and they didn't come close to sounding as good as they do in my dedicated room.
Blueys41,
actually not a bad room dimension-wise (would not want to go smaller than that). Not sure what you do for acoustic treatment, but I would keep the front wall diffusive and the back absorptive for best results.
Doesn't surprise me, Hell I give them 1000 points for hanging in there this long during the pandemic.
For sure. I was very pleased with the lead time on my 1.7i speakers. I think it was about 6 weeks and the communication, packing, shipping and most important, speaker quality was all excellent!
-Joe
They're not that big!
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