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In Reply to: RE: Disagree.... posted by Brian Walsh on June 25, 2012 at 11:54:33
I've never lived in Texas, but on a trip, I stopped in Galen Carol Audio & was bowled over by the way I was treated. MANY years later, I purchased a few items from them via mail order & have more than once sung their praises.
I went to school down in New Mexico, and when I had the chance, I frequented a pair of dealers in Albequerque. Never directly purchased anything from either dealer, but sent a number of friends to each & they certainly made $$ from my good will word of mouth.
I was born and raised in Illinois, and for the last decade plus that I was in the state, I lived probably 20 to 30 minutes from your store. Was quite interested in a number of lines you carry, but never felt terribly inclined to visit. When people I knew were interested in rather big ticket purchases, for whatever reason, I directed them to a dealer in Louisiana, or to take a trip to Utah.
Sometimes it isn't just the bottom line price, and at other times it may just be. Often, it is just a matter of convenience or general "feel" for a particular transaction.
Something similar would be a friend of mine who wanted to replace the bass panels in his full range ribbon speakers. He would have spent multi-kilobucks just for the parts, but the (current) manufacturer does not make them available to individuals & requires you to interact with one of his representitives/installers. He didn't wish to do so, and simply chucked his full-ranges in the bin.
Follow Ups:
Some manufacturers have a distance deal in the sellers agreement.
Reno HiFi, for example, won't sell you NEW Pass if you live within 100 miles of an authorized dealer. Used? Ship it anywhere on the planet. New? NOPE, unless you are out of a dealers 100 mile limit.
Next time I hit it big in Tahoe, I'll have to drive all the way back to SoCal to buy my new amp!
Too much is never enough
David, I know you lived in the area. I would welcome a phone call from you sometime.
Brian Walsh
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