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In Reply to: RE: Rogue Perseus noisiness- DIY fixed! (mostly) posted by MWE on April 19, 2017 at 12:50:20
By all accounts Rogue has about the best customer service there is and in all those years you never reached out to them?
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"If you are the owner of a new stereophonic system, this record will play with even more brilliant true-to-life fidelity. In short, you can purchase this record with no fear of its becoming obsolete in the future."
Follow Ups:
First, based on other people's experiences with the same problem as read on various audio forums over past years. Second, when I called them to report my initial findings to ask them how to get the same results with the transformer back in original position, they couldn't really offer any help. It was just through happenstance that I tried rotating it. The problem had been lower priority for me after having fixed my C-J PF-R not too long ago, thereby allowing me to use it, but that repair (an intermittent problem that the C-J service dept. was unable to diagnose) motivated me to take a whack at the Rogue problem.
Mark in NC
"The thought that life could be better is woven indelibly into our hearts and our brains" -Paul Simon
From my experience, using Conrad Johnson's service department, was a total disaster. They replaced one resistor on a 17LS pre-amp, charge $420.00.
5 Week turnaround time.
Never again will I purchase a CJ product.
nt.
"The thought that life could be better is woven indelibly into our hearts and our brains" -Paul Simon
It was a specially tuned audiophile grade resistor that was highly praised in various magazine reviews. ;-)
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