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General Asylum General audio topics that don't fit into specific categories. |
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General Asylum General audio topics that don't fit into specific categories. |
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In Reply to: You cant be serious... posted by 2chJunkie on June 28, 2012 at 16:43:18:
Perhaps I'm being presumptious, but you sound like you might be relatively young.
Had the poster not started off his reply with the word "unfortunately" I would have been a bit more lenient in my answer to his post. He gave me the impression that he felt that it was unfortunate that he had to provide a certain level of customer service. With that attitude he needs to either get out of the line of business that he's in, or better yet cater to a better class of customers.
However, I will try to address your responses on a point by point basis -
Sure, these are hard times for most people, but the context of this thread is focused on the necessity to provide good service to your customers, especially in these times. If people are unemployed or under employed how does that fact relate to the OT?
Does one really have to "pimp himself out" and work for or with sleazy individuals in order to justify making a living? Not everybody has to stoop to that level. Get out while you can. Life's too short. Move to an area with a better job climate. Start your own business that fills a need that others aren't filling. One can try to be industrious, creative, innovative and free onesself from that kind of degradation if he's brave and really tries.
I used to live in the Peoples Republic of Boulder, had a business there, but that was over thirty years ago. Yes, Boulder is a place not like most others, but I've been living 250 miles west of Boulder across the continental divide on the western slope of the Rockies since the mid-1970's and believe me with an unemployment rate that's one of the highest in the nation life here is no cakewalk, especially for those who are not suited for it.
I never said that one doesn't have to "bend a little" (or a lot) in order to "make folks happy" or as I'd put it - retain the customers that are worth retaining. But what I heard from the OP goes quite a bit farther than bending a little. It sounds like some of his customers are asking him to do things that go against his principles or standards. So he either stops whining about it and swallows his pride or he mans up and just says no. I'm happily retired now, but when I was in business (not too long ago) I politely refused to deal with anyone who engaged in behavior that I considered suspicious or sleazy. (I never got rich, but I'd call myself independant and comfortable). After over forty years of dealing with the public a good businessman tends to develop a sixth sense about those things. In any case, I always provided a high level of customer service but I did not, and would not, sacrifice my principles, morals, pride, or sense of self worth for a dollar. I haven't had to. Maybe I'm just lucky.
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Follow Ups
- RE: You cant be serious... ...Yes I am! - abs1 18:27:59 06/28/12 (1)
- Ha, Ok, I think Im better getting you... its cool... - 2chJunkie 21:38:30 06/28/12 (0)
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