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RE: When dealing with Verastarr,what is one to do???

Posted by verastarr@gmail.com (M) on July 20, 2020 at 13:27:33

In Reply to: When dealing with Verastarr,what is one to do??? posted by Tidycat1 on July 18, 2020 at 11:02:01:

What one is to do , is to give me a request to send your cables back or to place the order. That means send the paypal.

I find it interesting that your story was so detailed yet, it did not include the detail that you mentioned to me you had a potential sale of one of the cables you sent and I asked if you would like me to ship to the guy in the interest of efficiency and I not only did that but I overnighted them and never asked you for payment. Isnt that correct ?

First off Duster is totally correct. Its imposing to ask me to critique someone elses cables. Especially an out of business cable company. Yes, I admit its very hard for me to say no to requests, inposing or not.
I accommodated your request to critique your cables but just take a second to put yourself in my shoes. Covid screwed my work force. I have 2 people every day, one is a trained cable maker, the other is an admin. So in the middle of this covid crap, Im now making all the cables which I do not do any more. Handling administrative duty, taking incoming sales calls, following up on others, answering emails, shipping and receiving and creating videos for my Youtube channel content. I wont comment that I also cook dinner and buy groceries, then theres the mail and paying bills, and oh yeah, my design and manufacturing projects that have deadlines. I barely sleep anymore. So I apologize but critiquing a dead companys cables for a guy who is not even a customer of mine yet is not high on my list of priorities.
Furthermore , Ive got to make you 2 pair of foil XLR cables that you carefully had me go over the return policy with, to insure it would cost you nothing should you not like them. So the least you could do is simply send the payment to my paypal. I dont lift a finger to make anything not paid. way too many other things going on. Now considering all Im going through , perhaps you can comment on the amount of time I gave you for our phone calls. I believe I stopped whatever I was doing each call and gave you up to 30 or 40 min if I recall correctly.

To make matters even worse Ive got Mike K with a noose in hand ready to string my ass up far and wide. Mike is an example of a very big issue in our industry. Should Tom do as Mike Suggests and go far and wide he could cause irreparable damage to my business because people on forums are so impressionable. All of this because I have the intent to go out of my way to accommodate a special request from a newly met fellow, who is not yet a customer. At this rate the audiophiles will only be left with the big box corporate HiFi overpriced BS.. Audioquest in this example. No more handcrafted pieces made by artisans with the love of music as fuel. Because we get stoned by the mob before we are even heard.

So now youve got my side of the story, go ahead and pass judgement, Tom, I'll send your new cables and put your sent cables in the box as requested, whenever you paypal. Contact me so I make sure I have all the details right. and any of you guys can feel free to google my name and company and see if you find even one unhappy person out there that never got something back. I dont steal. Id love to stay and chat but Ive got work to do, my apologies.

Almost forgot, I did critique the other companies cables and give a comparison between theres and ours.

Edits: 07/20/20 07/20/20 07/20/20

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