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In Reply to: Grossly unfair post . . . posted by JoshT on April 25, 2007 at 16:30:56:
I'm glad they treat you well, perhaps because you are a repeat customer. The post is my opinion only. May be they thought I didn't look like a rich audiophile worth their time - I was in jeans and t-shirt. I don't believe in the premise you have to buy from the dealer before they treat you with respect. I blew off my first experience there as an anomally and didn't think badly of the dealer, but second time around I couldn't pass it up. The guy went on and on about how planars were obsolete, including the Quads because they were being built in China. I reminded him the new Quads have the best build quality of all the previous Quads. In a condescending tone he said, "Well, that's an interesting opinion." Then he started on how Martin-Logans were the worst designed speaker all time and were being sold at Best Buy. I told him I've never seen MLs in Best Buy, and the guy got annoyed with me because I challenged him. Mind you I'm not a bigt fan of ML except for the CLS, but worst designed speaker? Did he think I was some i-pod loving teenager who just walked off the street? I think they carried the ML in the past. I decided that I had enough BS to last a life time and left.
Follow Ups:
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They treated me well the first time I was there, when I bought some very basic Rotel equipment.I am neither rich, nor do I look rich. And, while I have bought a fair amount of stuff from them over the years, most of it is relatively modest.
Frankly, it sounds to me like you went in there looking for a fight and found one. Congratulations.
Sorry if I sounded like that. Honestly, all I wanted to do was listen to the Megalines, as I am in the market for a speaker in this price range. The prior bad experience did not even occur to me until after this event. I had no reason to pick a fight with them. Why would I make waves with the only dealer in my area who has the speaker I was interested in? I don't know what happened to trigger such a response from this sales guy. Again this was my experience. It's clear others have had positive experiences there.
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