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Original Message
RE: A note from Wendell
Posted by Les Anderson on December 21, 2016 at 07:20:57:
I appreciate the follow up. I don't mean to bash the brand and I understand there can be constraints and challenges but this model of doing business is becoming extremely old fashioned and antiquated. In the transaction I described, Magnepan achieved the exact opposite of what the strive to provide. Adding modern conveniences, like even a queue to hold in if a customer chooses should be a viable option and does nothing to prevent them from providing 1:1 consultation.
Thanks again