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Tweakers' Asylum Tweaks for systems, rooms and Do It Yourself (DIY) help. FAQ. |
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Tweakers' Asylum Tweaks for systems, rooms and Do It Yourself (DIY) help. FAQ. |
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In Reply to: Re: What's Going On With Welborne Labs? posted by john curl on May 13, 2007 at 12:36:42:
...is clearly not customer-oriented. Providing a receipt is an extremely simple thing to do (a couple of minutes?) and I'm amazed that there are manufacturers out there that find providing a receipt to be somehow beneath them. (You don't need a "receipt book", they have these things called "computers" now that make such tasks quick and easy.) To not even respond to the customer is just rude.Of course it is up to the customer to decide whether the benefits of doing business with a particular manufacturer outweigh the manufacturer's cavalier attitude towards customer care. Maybe what some manufacturer does is so wonderful and unique that customers will choose to put up with unprofessional service. After reading the messages below, I would never buy a Curl product, regardless of how it sounded. There are too many other fine amps out there from companies that treat customers right.
In any case, forums like this are useful in educating customers about what they may expect from different companies, so we can all make informed choices according to our own priorities.
This post is made possible by the generous support of people like you and our sponsors:
Follow Ups
- Any business that can't manage to provide a receipt... - glennw 09:39:43 05/14/07 (6)
- Re: Any business that can't manage to provide a receipt... - john curl 10:10:13 05/14/07 (5)
- ??? - glennw 15:41:55 05/14/07 (2)
- I think you need to re-read JCs post - Owen 05:26:05 05/15/07 (1)
- "Cancelled" check means the bank processed it. (nt) - glennw 08:17:04 05/15/07 (0)
- Re: Any business that can't manage to provide a receipt... - jtube 10:13:02 05/14/07 (1)
- Re: Any business that can't manage to provide a receipt... - john curl 12:32:05 05/14/07 (0)
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