Future Shop TV Buying Experience

Shady Lane

Retailers, Manufacturers, ePay, AudiogoN, Paypal or whatever. Buying and selling advice.

The salesperson at the W. Broadway store, J.P., waved the admin fee for an 18 month payment plan. Good for him. When I took my bill in to the Burnaby store to get a refund, because the price had dropped within the 30 day period, they added the fee back in. It seems to me that they do not have a legal right to alter the previous invoice except to indicate a lower price. The salesperson, who made a complicated, and mostly self-serving rationale for this, was Jesse.
To clarify, I took the bill to the Burnaby store because it was during a telephone call with Jesse that I found out about the new price, and he said that, as it was closer to where I live, it was ok to process the paperwork there.
Also, to be fair, every other aspect of my experience at either store was completely satisfactory.
Any thoughts?

Edits: 08/21/11

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Topic - Future Shop TV Buying Experience - Ishmael 12:21:41 08/21/11 (2)

They don't call them "Butcher Shop" for nothing. nt - Quadzilla 16:33:56 08/22/11 (0)

RE: Future Shop TV Buying Experience - tmsorosk 05:15:56 08/22/11 (0)

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