I got in some equipment from Canada that was shipped via UPS. I paid the seller for the shipping, as agreed upon, in advance. The seller chose UPS. Friday, I got a bill from UPS for $24.50 for filling out Customs paperwork. Note that there was no customs charge. This is just UPS wanting money from me for filling out aperwork.
I called them today to explain their error in billing me. I explained that there is no contractual relationship between me and UPS. They claim that I agreed to their terms when I accepted delivery. And they said that if I don't pay (which I adamantly won't) it will go to collections.
Anyone else had this experience with UPS? How did you resolve it?
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Topic - UPS - lelandaudio 10:10:22 06/08/09 (14)
- RE: UPS - gordguide 06:28:49 01/29/10 (0)
- RE: UPS - gordguide 06:34:58 01/29/10 (0)
- The error is likely yours. - astralnavigator 22:08:12 07/23/09 (1)
- Clarification and Follow-up - Lee of Omaha 11:38:32 07/29/09 (0)
- Yes, it was marked NAFTA shipment. I told them to go to hell. I will never use UPS again. - Norm 10:42:07 06/11/09 (0)
- Nice to get some confirmation of this - riffer 08:14:54 06/10/09 (1)
- "US buyers now have to do what knowledgeable buyers in Canada do. Calculate the all-in.,...... - powermatic 11:31:10 06/10/09 (0)
- Just pay it, and call it a lesson learned... - StephenJK 05:49:45 06/10/09 (4)
- No, just use USPS. No problems and cheaper. nt - Norm 10:43:52 06/11/09 (0)
- RE: So, using that logic, when UPS starts - powermatic 11:13:54 06/10/09 (2)
- Yep. - powermatic 14:01:12 06/10/09 (0)
- I do understand the situation, but UPS are pretty clever about it.... - StephenJK 12:00:58 06/10/09 (0)
- Yes. I've had it happen twice. - powermatic 15:49:13 06/08/09 (0)
- Not sure there's much you can do... - GTShelby350 13:37:38 06/08/09 (2)
- RE: Not sure there's much you can do... - lelandaudio 13:44:42 06/08/09 (1)
- RE: Not sure there's much you can do... - becketma@yahoo.com 18:32:48 06/08/09 (0)