In Reply to: RE: "iTunes has a much easier library manager" posted by AbeCollins on December 21, 2016 at 15:34:53:
My son had a Macbook which went wrong 4 times. Each time he had to wait in a queue for hours to see somebody at an Apple store. Despite all this it was never replaced. That's just wretched. The store staff didn't give a damn.
On the other hand, whenever I've had technical problems the geeks at Apple have been great. But that's undoubtedly a couples of levels up in intellect and culture from store staff. Still - the edict "don't replace" clearly comes from the top.
This post is made possible by the generous support of people like you and our sponsors:
Follow Ups
- Macbooks have appalling service in the UK - andy evans 05:41:20 12/23/16 (1)
- I've had outstanding service here at US Apple Stores - AbeCollins 06:38:02 12/23/16 (0)