In Reply to: REVIEW: Vacuum State Electronics VSE modified Sony SCD-XA5400ES with Terra Firma Lite SACD Player (Modded) posted by Metralla on August 9, 2009 at 15:49:59:
Some time ago I enquired via e-mail to send my SCD to the Aust Agent to have Allens mods done.
I never even had the courtesy of a reply.
I mentioned to Allen and after a boot up the bum to this gentleman an email was begrudingly sent my way. A bit late and rather left the feeling of slow attitude to enquires--gave the feeling of unbusinesslike manner from his rep here.
Needless to say the adage --"you only get one chance to make a good impression' rather
dampened my enthusiasm for the upgrades-would my Player if I sent it be treated with the same diffident response?
I never followed this up--so just a note I hope Aust/NZ customers are now treated in the manner which I feel Allen demands and is merited.
My best to him for the continuing success of the obviously lauded program.
Good listening,
Des (Fellow K/one and previous owner of the magical Wright AM tuner!)
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Follow Ups
- Great review Met! but a proviso Downunder-- - Des 07:51:44 08/10/09 (4)
- ...Downunder -- are you talking about me? - Joe Rasmussen 22:32:06 08/10/09 (2)
- Yep- - Des 18:16:52 08/11/09 (1)
- I'll look forward to November... (nt) - Joe Rasmussen 23:09:44 08/11/09 (0)
- RE: Great review Met! but a proviso Downunder-- - Mali 20:05:43 08/10/09 (0)