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In Reply to: RE: My Ayre C-5xe's gone wonky posted by wng01@optonline.net on May 24, 2009 at 07:36:01
>> Upon reading the disc, the display shows "SACD -1 CD" with the "-1" flashing before reverting to the CD layer. <<
You have the symbol between the words wrong. It is more like an arrow (" --> ") implying that it is changing from SACD to CD.
It may be that the laser has gone bad. Try playing a DVD-Audio (or DVD-Video if that's all you have) and see what happens. If it spits the disc out, then you know that the DVD laser (also used for SACD's) is bad.
If the DVD disc plays properly, then you can try to reset the player. Unplug it for a minute ot so, and then plug it back in. Next, press and hold the "Stop" button on the front panel while pressing the "Standby" button to "On". This will re-set everything to the Pioneer default settings. After that use the supplied metal remote control and press "5", "4", "3", "2", "1" in sequence while it is aimed at the front panel display area. You will see some of the front panel lights flash. This takes about 30 seconds and will re-set everything to the Ayre default settings.
If that doesn't work, call Michael at 303=442-7300 x223 and arrange for an RMA. Please have the serial number ready and also the purchasing information (dealer and date of purchase). The transport has a two-year warranty. If you need to send it back you might also consider getting the "MP" upgrade at the same time.
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