97.114.101.150
In Reply to: RE: RAM posted by Dave Garretson on May 06, 2008 at 12:59:05
"Communications are best conducted by phone. This is particularly true when judging initially whether to do business & when establishing guidelines for a project"
I strongly disagree with the above statement... yes, phone conversation should be part of the process, BUT email should also document the agreement, the guidelines, progress, problems etc. etc. etc. There needs to be physical documentation of the whole process, from start to finish.. if not, then it won't work, and not for me..
"should be forgiven for missing the occasional dead-line"
These people are businessmen, and should know when they will be done within a reasonable time, if not, then they should only take orders with people with the agreement, that there is NO time limit...if something is PROMISED to be done by a certain date, it damn well better be done by that date, within reason... and if not, then the customer should be given a large discount...Like I said in my other post, I just recieved a Nak Dragon that had been with a Tech for OVER a year.. damaged in shipping because he improperly packaged it, now, I have to have him do the repairs because he was the shipper, and that is who UPS paid.. viscious circle...
There are many modders out there that consistantly do the work correctly and on time.. there is no reason to not expect that..
Just my opinion... and how I expect work done on my gear..
Rick
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