Hi-Rez Highway

CDUniverse Experience+++++

64.101.122.199

Hi All,
Just want to share my super positive experience with CDUniverse.com. I have been ordering many of my CDs and SACDs from these guys for the past 2-3 years and never faced any issues in shipping. A week back I had ordered "Blue Train" and Rimsky-Korsakov, Borodin / Dorati, Lso SACDs along with other CDs.
When I got my package, I found that the jewel box on the Rimsky-Korsakov was damaged. So I emailed them about it. Without asking a single question they shipped me a blank jewel case. Last night I gave the "Blue Train" SACD a serious listen and found that the SACD skipped like crazy and locked at some point. After going through most of my remaining SACDs and playing this SACD on a friend's player, I concluded that this is the SACD problem and not a player problem.
I wrote back to them. Again they did not ask any question and directly placed another order for me - even before returning the copy I currently have. I feel this kind of service is superb on CDUniverse's part. Awesome customer service!!
Milpai

Follow Ups:

They are super nice to deal with - QuadESL63 07:55:21 04/08/08 (1)
- CDUniverse prices look pretty good to us Americans, too... (nt) - Kas 09:50:10 04/09/08 (0)
RE: CDUniverse Experience+++++ - jazz1 23:12:14 04/05/08 (0)
They're the only place i get mine from for past 3 yrs. - Joe M 15:07:23 04/05/08 (0)
Same ++++ experience with CD universe - DkB 00:33:19 04/05/08 (0)
RE: CDUniverse Experience+++++ - HighEndWire 18:59:43 04/04/08 (0)
I, too, have had excellent service from CD Universe/Customer Service nt - Robert C. Lang 18:58:36 04/04/08 (0)

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