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RE: Yes, Shane does seem to have disappeared

>John, did all 3 of them fail to contact you?

That's correct. Same scenario with the earlier two subscribers as with
Shane from AUS: public complaints about poor customer service but when
I asked them to email me with their subscriber information (without
which I can't help) I heard nothing more.

I would like to think that their problems had been resolved without my
getting involved.

John Atkinson
Technical Editor, Stereophile


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