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COmmon Practice

>The Right Way will be to fire the 'distribution' company and hire a new
>one.

Except that the small number of subscription fulfillment companies in the
US follow the same practices. I subscribe to other magazines; all offer
the automatic renewal option with credit-card payment unless instructed
otherwise on the form.

>The Publisher is the one responsible.

By which you mean the company that owns the magazine, I assume. In our
case, that company is The Enthusiast Network and publishes around 50
magazines, including Motor Trend, Automobile, Surfer, Snowboarder, Slam,
Baseball America, Shutterbug, Sound&Vision, etc, etc. They will not
make an exception for just one of those magazines, though as I said I do
pass complaints along to the appropriate people.

John Atkinson
Technical Editor, Stereophile


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