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Discuss a review. Provide constructive feedback. Talk to the industry.

Yes- we want honest reviews...

- Those that are untainted by politics we are unaware of, personal issues of the reviewer (doesn't personally like someone at the manufacturer for example), misuse of the product, tampering, etc.

I had a Stereophile reviewer (Steven Stone) pan one of our preamps after he swapped junkbox tubes into the preamp. The tubes were so bad that they would not even read on a tube tester. The resulting bad press gave us 0 sales for 2 quarters. It was the direct result of tampering with the unit, but no-where in his comments did he say that he was basing the review on the performance of the unit with junk tubes. Do you think that was 'honest'?

The problem is that a bad review can occur for a lot of reasons that have nothing to do with the how the product performs. I have now giving two examples in this thread.


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