Critic's Corner

Don't Review Prototypes

204.85.2.244

In Reply to: RE: Sorry, I failed to mention... posted by jamesgarvin on May 22, 2008 at 10:03:31

A major problem with reviewing a "prototype" is that it is often very difficult to move from wonderful prototype to a fully reproducible product that approaches or equals designer's goals when turned over to manufacturing. At one company we had several promising speaker designs that in the end didn't lend themselves to our production process...at another company I was associated with these problems led to the conclusion to build master components and then check each unit to the master and then as matched pairs...needless to say this increased the price. I also support the notion that if a designer sees a way to "significantly" enhance the product that he/she ought to wait and bring it to the highest possible level of refinement...or the company risks its reputation and the good will of their customers...unless they of course provide a "nominal" upgrade charge...even if they lose money on that particular transaction...that is the cost of protecting your customers investment in your product. There are some Magico Minis on audiogon now that are selling for about $10K less than the purchase price...but the customer traded them in for the new version. As a former dealer I would have been upset to tell a good customer that his greatest speaker...is now changed...and ask for $5K more. But perhaps that is just me.

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