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In Reply to: Pass Labs service--two thumbs up posted by slapshot on May 23, 2012 at 16:59:34:
I had the same experience: I sold a mint x-1 preamp but it was probably damaged in shipping. I offered to pay for any repair and the buyer shipped it to Pass Labs. They repaired at no charge even though it was out of warranty, then shipped it back to him at their expense.
What can I say, this company offers great sound AND first rate service!
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Follow Ups
- RE: Pass Labs service--two thumbs up - nvinyl66 16:30:39 05/24/12 (0)
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