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Amp/Preamp Asylum Looking for a new Amp or Preamp? If you're after tubes, post over here. |
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Amp/Preamp Asylum Looking for a new Amp or Preamp? If you're after tubes, post over here. |
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I recently had a problem with my Pass Labs Amp. After initially contacting them, they called me right back and had me ship it in. Even though it was out of warranty, they told me not to worry; they fixed it free of charge. All I had to pay for was shipping. Total time, with shipping, was about 10 days. They even retrofitted the amplifier to work better with my REL sub. This is what customer service is all about--way beyond what they actually needed to do. Impressive.
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Topic - Pass Labs service--two thumbs up - slapshot 16:59:34 05/23/12 (11)
- RE: Pass Labs service--two thumbs up - GOS 05:09:23 06/03/12 (0)
- I never discovered that about Nelson Pass' first company - E-Stat 07:47:40 05/25/12 (0)
- RE: Pass Labs service--two thumbs up - roscoeiii 07:23:23 05/25/12 (3)
- Indeed! - slapshot 08:25:21 05/25/12 (2)
- RE: Indeed! - AbeCollins 15:33:22 05/25/12 (1)
- RE: Indeed! - Freo-1 06:19:57 05/28/12 (0)
- RE: Pass Labs service--two thumbs up - johnsonad 02:40:22 05/25/12 (0)
- RE: Pass Labs service--two thumbs up - uncle mag 17:11:29 05/24/12 (0)
- RE: Pass Labs service--two thumbs up - nvinyl66 16:30:39 05/24/12 (0)
- RE: Pass Labs service--two thumbs up - Olde Bulldogge 15:02:12 05/24/12 (0)
- Nice! Same here a few years ago... - AbeCollins 22:13:50 05/23/12 (0)
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