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Planar Speaker Asylum Welcome! Need support, you got it. Or share your ideas and experiences. |
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In Reply to: Ordering from Magnepan, lol if it wasn't sad posted by Les Anderson on December 19, 2016 at 18:50:23:
It is difficult to track this thread. It started about Magnepan customer service issues and it wandered into Telarc Organ Symphony and other stuff.
Back to the OP. Yes, Magnepan needs to adapt. Individuals are supposed to adapt and change and so do companies. As much as I like to reminisce about how things used to be (I have owned Magnepan speakers for over 30 years now), time does not stand still and people and companies must change to survive.
I have experienced customer service issues at Magnepan in the past. Wendell has come to the rescue and saved the day. And as nice as that sounds, I feel that Wendell's time is too valuable to have to repeatedly come to the rescue of customer service folks. That means that Magnepan needs to bring in the right folks to do that job and that will allow Wendell more time to look to the future. Wendell can do more good for us (the owners of Magnepan speakers) and for the company, if he did NOT have to deal with those issues. Just my two cents.
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Follow Ups
- RE: Ordering from Magnepan, lol if it wasn't sad - nicoff 15:39:27 01/30/17 (0)
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