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Planar Speaker Asylum Welcome! Need support, you got it. Or share your ideas and experiences. |
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In Reply to: RE: Ordering from Magnepan, lol if it wasn't sad posted by PeterZ on December 23, 2016 at 04:30:32:
It goes without saying that all you write is commendable on Magnepan's part, and they are free to run their business however they feel best (both for their customers and themselves).
Their repair department was very helpful to me in the past performing work free of charge, including the cost of my item's return shipping. I ended up feeling guilty about not being able to pay for any of it.
This experience made it all the more difficult to understand why two emails to them weren't even acknowledged, after their phone message specifically asked that I email them. (I thought I had heard this message because I reached them at an inopportune time, all of them attending a meeting, or a similar matter.) Magnepan had been so reliable and conscientious that I faulted my ISP's mail server.
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Follow Ups
- RE: Ordering from Magnepan, lol if it wasn't sad - Norman M 08:01:05 12/24/16 (0)
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