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indeed

There is a definite change in the company's attitude towards dispensing information. In this case, I think it is inexcusable that no information is given, period. As a 3.7 owner (who already took a blow to the wallet by purchasing the 3.6s first, due to intentionally misleading information about the introduction of the new speaker (no replacement for the 3.6 is currently in the works - blah, blah, blah (fib, fib, fib (it was already developed and ready for introduction)))), it is important for me to know what the improvement addresses. For the life of me, I cannot understand why such a simple question cannot be answered - not even in private, with a secrecy swear.

I continue to be impressed with Magnepan's customer service in all other areas, but find the company's hyper-secrecy irritating. It has impacted me personally, in a negative way, and that has changed my attitude towards Magnepan.

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