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Planar Speaker Asylum Welcome! Need support, you got it. Or share your ideas and experiences. |
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In Reply to: My new 3.6'a ribbon screws are screwed: the holes are stripped out posted by Elizabeth on February 22, 2010 at 19:47:12:
If I dropped 20K on a local dealer and received defective merchandise, there
should only need to be one phone call. Especially since he's a straight
shooter. He has clout with the manufacturer if needed. If not, he has the
problem. If a second call if needed, it wouldn't be to the manufacturer.
The only question would seem to be whether the dealer's fix is acceptable
(which seems to be the case) or a replacement or compensation is necessary.
This also moves the liability for the fix to where it should be. I'm
assuming this transaction was legitimate and occurred in a normal location.
I'm not disagreeing with any of the, probably appropriate, comments here just that they are not relevant to fixing her problem, mostly to its cause.
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Follow Ups
- I must have missed something. - plumbob 09:51:51 02/24/10 (4)
- I guess I am more forgiving. I do not need to get irate over a minor issue, I complained.. that's enough - Elizabeth 20:47:09 02/24/10 (2)
- Magnepan have to ask for your forgiveness, before you offer it. - Norman M 09:09:21 02/25/10 (0)
- You're letting them off lightly, Elizabeth. :-)) nt - andyr 00:21:34 02/25/10 (0)
- RE: I must have missed something. - thebordas 12:19:46 02/24/10 (0)
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