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Make sure whatever fix you apply is reversible.

You need to be able to remove the tweeter in the event that it fails.

I agree with you and most of the other posters that this is inexcusable, no matter what the price. The cost of quality is the cost of conformance and the cost of nonconformance (Crosby). Saving a few bucks on employee training usually ends up costing a lot more in rework, repair, and lost customers. The Japanese learned this from W. Edwards Deming. American experts Philip Crosby and Joseph Juran brought the concepts back to American industry. See the link for an interesting perspective on the concept of cost of quality.

Magnepan has survived by shunning the self-destructive fashions in corporate management, but has unfortunately also remained aloof to the useful ideas that would reduce their total costs and improve their customers' satisfaction.

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  Kimber Kable  

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