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RE: Nightmare experience with Ping Gong of AAA-Audio!

70.253.189.17

Posted on April 18, 2009 at 10:22:33
innov8ion
Audiophile

Posts: 48
Joined: April 16, 2009
I just wanted to clear some things up since some people seem to be missing some important issues.

When I discovered that me paying for return shipping was important, I offered to pay him $100 which was more than the cost of return shipping. This seems more than fair after he entered a contract to repair it and ship it back to me at no cost. Of course, this is after he threatened to sell my amplifier on eBay.

Also, please understand that at no time did Ping claim there was damage to the amplifier until after he claimed to have repaired it on March 18th. Understand? He repaired my amplifier and now claims it is destroyed... Please see his email here: http://aaa-audio.digistic.com/#repair

Additionally, Ping Gong has apparently threatened my life. In the email below, he states that my life is in his hands now. He has gone from just taking my amplifier to threatening the life of a customer he cheated. Be careful with Ping and AAA-Audio. He's highly unstable...

---------- Forwarded message ----------
From: Ping Gong (AAA Audio, LLC)
Date: Fri, Apr 17, 2009 at 10:24 PM
Subject: RE: Miss my Duson V8i
To: David Goldstick

Again, remove all my personal e-mail address form all your posting, if you are really in the marine, I will find your unit and report. If you are not, one more lie. Your life is in my hand now. We can send you to crime court any time, for so many charges.

*******************
Ping Gong
AAA Audio, LLC
831 Beacon St, Unit 169
Newton, MA 02459
617-558-9055

More facts...., posted on April 26, 2009 at 21:05:41
innov8ion
Audiophile

Posts: 48
Joined: April 16, 2009
Reading Ping Gong's AAA Audio emails are quite telling. In the first email below, he said I was lucky that he gave me warranty work for free. This means he again iterated his promise to repair my amplifier at no cost to me. In the second email below, he said, "I will let it run for some weeks make sure it works and ship it back to you." That statement speaks for itself.

Upset, he threatened to sell my amplifier on eBay (that he claimed to have repaired) if I didn't pay the shipping cost that he promised to initially pay for. I clearly wasn't inflexible and wanted the ordeal over so I offered to send him $100 which exceeded shipping cost. But he later stated my amp was destroyed after he 1) Made many promises to repair it and 2) Claimed to have repaired it and threatened to sell it on eBay.

And because I'm sharing the facts with everyone, he tells me that my life is in his hands now. That's not very nice of Ping and AAA Audio, is it?

From: Ping Gong (AAA Audio, LLC)
Date: Wed, Mar 18, 2009 at 9:56 PM
Subject: RE: Miss my Dussun V8i
To: David Goldstick

I do not need you to say anything, you can say bad or good. you are free to say anything. Again you lucky guy get after warrantee work for free. Next time ask Sony for free for after warrantee work, just try it.

I have a old $3000 Sony professional camcorder, if you can get Sony do the repair for free, I pay you $600, I guess the repair cost $900.

If you want your unit send the shipping label. Or I will keep the unit sell on eBay.

-----

From: Ping Gong (AAA Audio, LLC)
Date: Thu, Mar 19, 2009 at 3:23 PM
Subject: RE: Miss my Duson V8i
To: David Goldstick

I will let it run for some weeks make sure it works and ship it back to you.

I was a fool to do after warrantee work free for you. You only can it once in your life time. You will never get it from anybody else.

I will e-mail you the tracking number after it shipped. i will run it for 2-3 weeks, since transformers show problem need long time. After weeks, they should be ok.

I have talked with the manufacture. It is the first time they see V8i has transformer problem, just let you know.

Tell your dealer that I changed a pair of matching transformers free for you after warrantee expired, see what his response.

Again this our second Dussun units need repair. Our repair rate is so low, I did not consider as cost. That is might I agree to repair it free for you. I could still ask you pay, since our warrantee card says two year warrantee. Your unit warrantee expired.

I really do not know how you can start ask after warrantee repair for free, how could I said yes?

So long. Your unit will be back to you in 3-4 weeks, if I receive your check or shipping label.

It is a free country and great country, you can say what ever you like in public.

You twist crap around..., posted on April 19, 2009 at 10:27:56
srdavis2000
Audiophile

Posts: 2066
Location: Deep South
Joined: January 11, 2003
Contributor
  Since:
December 16, 2004
to try to make it sound like you want it to. The guy is probably a bit of a nut case, but you may be worse. My dog's life is in my hands. He is in absolutely no danger. The meaning I got was that he was threatening to make your life difficult.

He probably repaired your amp at one point, and if you had paid shipping at that time, you could have gotten your, out of warranty, amp back repaired for the cost of shipping. That would have been a very good deal. But you decided to take issue with the shipping charges and went into the "I'm not happy" routine. I think at some point he un-fixed your amp that was out of warranty because he was not obligated to repair it.

I think that you truly have a major problem with understanding another point of view. I also think you should go waste some more money on a lawyer. You won't even recover the cost of the lawyer IMO. When it's all over, you need to do some soul searching and see if you learned anything - like when to quit. You don't seem to know right now.

RE: You twist crap around..., posted on April 26, 2009 at 16:20:39
innov8ion
Audiophile

Posts: 48
Joined: April 16, 2009
Here are the simple, documented facts. I know that his friends are here to attack me personally and distract from the facts of the matter. Yet the simple facts remain.

Ping entered a contract with me to repair the amplifier, stated he repaired the amplifier on March 18th, and that it was irreparably destroyed on March 27th. This means my Dussun V8i amplifier was destroyed in his care and I believe he owes me the value of the amplifier.

Although the original warranty had expired a month earlier, he stated multiple times in email that he would honor the repair at no cost. I took him at his word and incurred the expense in shipping my amplifier to him. Please view the following emails substantiating this:

- http://aaa-audio.digistic.com/#contract1
- http://aaa-audio.digistic.com/#mind
- http://aaa-audio.digistic.com/#opened
- http://aaa-audio.digistic.com/#additional
- http://aaa-audio.digistic.com/#eBay
- He also promised to pay for return shipping: http://aaa-audio.digistic.com/#contract2

You're talking about a God-damned Cheap-ass Chinese Amplifier here..., posted on May 25, 2009 at 21:09:07
eso
Manufacturer

Posts: 5275
Location: Long Beach, CA, USA
Joined: March 15, 2001
... Yes the dealer sounds like an ass, but you sound no better.

Is your life so petty and meaningless that this is the best thing you have to do with your time?

Go feed the homeless or something to improve your perspective on what is really important and what troubles really are.


eso
They were a carnival of American decay on parade, and they had no idea of the atrocity they had inflicted upon themselves–Henry Chinaski

RE: You twist crap around..., posted on April 26, 2009 at 14:54:43
innov8ion
Audiophile

Posts: 48
Joined: April 16, 2009
1. SRDavis: You twist crap around to try to make it sound like you want it to. The guy is probably a bit of a nut case, but you may be worse. My dog's life is in my hands. He is in absolutely no danger. The meaning I got was that he was threatening to make your life difficult.

1. innov8ion: I twist crap around? Not sure what you're basing this on. I'm the one providing email traffic evidence between Ping Gong and I. Is he? No.

He told me plainly that my life was in his hands. Even you state after reading the case information that Ping Gong is likely a nutcase. Perhaps you would perceive his threat differently, but taking his mental instability into account, I felt it best to take the threat at face value. Therefore, I asked him not to contact me anymore.

2. SRDavis: He probably repaired your amp at one point, and if you had paid shipping at that time, you could have gotten your, out of warranty, amp back repaired for the cost of shipping. That would have been a very good deal. But you decided to take issue with the shipping charges and went into the "I'm not happy" routine. I think at some point he un-fixed your amp that was out of warranty because he was not obligated to repair it

2. innov8ion: Out of warranty or not, that is moot. He promised at least five times in email that he would repair the amplifier at no cost. At the time, I expressed my thanks to him. I originally offered to pay for shipping however he said he would take care of it. He stated he would have it repaired and shipped back a week after he received it, however there was like a 6 week delay. Between the 6 week delay and his reneging on shipping, yes I was disappointed. But it's not like I was inflexible. After I realized his instability, I offered to pay shipping. He claimed to have repaired the amplifier on 3/18. I'm still waiting to receive the repaired amplifier.

3. SRDavis: I think that you truly have a major problem with understanding another point of view. I also think you should go waste some more money on a lawyer. You won't even recover the cost of the lawyer IMO. When it's all over, you need to do some soul searching and see if you learned anything - like when to quit. You don't seem to know right now.

3. innov8ion: I understand the promises/contract that Ping of AAA-Audio made with me very well. I also realized how he lied, broke his promises and threatened me. Sorry, but I find that appalling.

And I haven't wasted any money except spending $80 in shipping the amplifier to Ping for repair. The Better Business Bureau of Boston and the Massachussetts Attorney General are looking at the issue now. I figure that things will work out for the best.

RE: Nightmare experience with Ping Gong of AAA-Audio!, posted on April 18, 2009 at 10:29:30
unbridled id
Audiophile

Posts: 41
Location: Chicago
Joined: March 6, 2004
Innov8tion, hasn't this reached the point of diminishing returns? This is turning out to be more illuminating in regards to how you conduct yourself than how Mr. Gong conducts himself. To be honest with you, nothing you have said would dissuade me from dealing with Mr. Gong.

RE: Nightmare experience with Ping Gong of AAA-Audio!, posted on April 18, 2009 at 10:43:33
unbridled id
Audiophile

Posts: 41
Location: Chicago
Joined: March 6, 2004
If Mr. Gong is as ethically and mentally challenged as you claim him to be you should be able to find others who have had issues with him. Why not post of all the others who have been led astray by Mr. Gong, this may add some "credibility" to your story. I said it before, take the $400 and use it to pay for the C372 and be done with this already, you are really an obstinate person.

RE: Nightmare experience with Ping Gong of AAA-Audio!, posted on April 18, 2009 at 11:07:22
innov8ion
Audiophile

Posts: 48
Joined: April 16, 2009
I have no idea about his company other than my interactions with him. I don't have to claim anything. Read his emails for yourself. Ask him if he sent them -- he can't deny it. He's lied on multiple occasions and is now threatening my life.

This is now pretty serious. It's interesting that you're defending a liar and someone that has threatened his customer's life. What kind of person does that make you, unbridled?

RE: "He's lied on multiple occasions..." Oh-and you haven't?, posted on April 20, 2009 at 15:41:03
powermatic
Audiophile

Posts: 5600
Location: central oregon
Joined: November 24, 2005
Contributor
  Since:
March 1, 2008
Nowhere did you say what you paid for the unit-though you certainly implied that you paid full retail of 1600.00. In fact, that was the sum you demanded from 'ping'. Only when your retailer intervened did we learn that you only paid 1075.00. Hmmm...who knows what else we're missing.

Plus...where is the email where you told 'ping' that you're a 'marine'? And the one where you ask for 250.00 for 'mental anguish', as referenced in a post above? Maybe they're shown in your link and I missed them-I've only got so much time.

My summation-you're both at fault, but your 'idiot tax' in this case is 1075.00.



"dammit"

RE: "He's lied on multiple occasions..." Oh-and you haven't?, posted on April 26, 2009 at 15:07:11
innov8ion
Audiophile

Posts: 48
Joined: April 16, 2009
Exactly, I haven't lied. But you're distorting the truth. I never demanded $1600 from Ping. I used $1600 a reference of the retail cost for the amplifier. Later, I discovered retail was $1800. After I asked for the $900-$1150 settlement, I noticed the Dussun V8i amplifier selling on Audiogon for $1000. Seeing as my request was similar, this was a reasonable settlement attempt.

Summary
Ping entered a contract with me to repair the amplifier, stated he repaired the amplifier on March 18th, and that it was irreparably destroyed on March 27th. As the evidence suggests my amplifier was destroyed in his care, it is my belief that he owes me the value of the amplifier. Additionally, he threatened me by stating he knows where I live and that my life is in his hands now. I am appalled by his behavior and am concerned for my safety. Please see his threat here: http://aaa-audio.digistic.com/#threat

Contract Agreement
Although the original warranty had expired a month earlier, he stated multiple times in email that he would honor the repair at no cost. I took him at his word and incurred the expense in shipping my amplifier to him. Please view the following emails substantiating this:

- http://aaa-audio.digistic.com/#contract1
- http://aaa-audio.digistic.com/#mind
- http://aaa-audio.digistic.com/#opened
- http://aaa-audio.digistic.com/#additional
- http://aaa-audio.digistic.com/#eBay
- He also promised to pay for return shipping: http://aaa-audio.digistic.com/#contract2

RE: "He's lied on multiple occasions..." Oh-and you haven't?, posted on July 31, 2009 at 18:22:51
Ray Moth
Audiophile

Posts: 1962
Location: Jakarta, Indonesia
Joined: November 10, 2003
Contributor
  Since:
May 20, 2009
Innov8tion,

With respect, I can't see how it's a contract. To be a contract, there must be consideration on both sides. On his side there is the repair of your amp, but on your side there appears to be nothing. The payment of shipping costs doesn't count because it is not a payment to him for his use.

RE: Nightmare experience with Ping Gong of AAA-Audio!, posted on April 19, 2009 at 14:39:39
unbridled id
Audiophile

Posts: 41
Location: Chicago
Joined: March 6, 2004
I think fair compensation would be a giant tube of MONISTAT, that should deal with your "itch".

RE: Nightmare experience with Ping Gong of AAA-Audio!, posted on April 26, 2009 at 15:11:10
innov8ion
Audiophile

Posts: 48
Joined: April 16, 2009
unbridled_id: I think fair compensation would be a giant tube of MONISTAT, that should deal with your "itch".
----

Very classy. This comment is indicative of your character -- or lackthereof.

"defending a liar and someone that has threatened his customer's life", posted on April 18, 2009 at 20:04:18
darkmoebius
Audiophile

Posts: 11762
Location: Los Angeles, California
Joined: December 28, 2000
This claim above is exactly how you lose credibility and any empathy/sympathy/understanding from others regarding this issue(and exemplary of your behavior in this whole affair:
"Again, remove all my personal e-mail address form all your posting, if you are really in the marine, I will find your unit and report. If you are not, one more lie. Your life is in my hand now. We can send you to crime court any time, for so many charges."
It's clear to any rational person that his reference to your "life" in the context of that passage is about reporting you to your commanding officers if you continue this public slander and the effect that will have on your (supposed)military career, not actual physical harm to your person.

Give it up, innov8ion, this whole affair is having the exact opposite effect you hoped for.

RE: "defending a liar and someone that has threatened his customer's life", posted on April 26, 2009 at 15:28:20
innov8ion
Audiophile

Posts: 48
Joined: April 16, 2009
I've conveyed the contract he made with me, his breaking of them, his lies and threats. You should be aware that it can't be considered slander if it's the truth. Ask him if any of this has been misrepresented. It hasn't.

As we're well aware of, Ping has acted irrationally throughout this ordeal. He stated that my life was in his hands. Due to his instability, I took his threat at face value and asked him not to contact me again out of concern for my own general safety. Given the circumstances, this seems reasonable.

The Boston Better Business Bureau and the Massachussetts Attorney General is aware of Ping Gong despicable actions in representing AAA-Audio. I'm confident a positive resolution will be reached.

And yes, I'm well aware that Ping Gong's friends are here to trash me. They can do as they wish.

If I read through this soap opera correctly..., posted on April 18, 2009 at 22:53:51
clio09
Audiophile

Posts: 1028
Location: Las Vegas, NV
Joined: January 29, 2006
he is an ex-Marine, having completed his military obligation.

You'd think as an ex-Marine he'd act like one and not like my cat (Hint: read between the lines on this one, I'm a big fan of cats and mine is a lot tougher than he'll ever be).

RE: Nightmare experience with Ping Gong of AAA-Audio!, posted on April 18, 2009 at 10:37:41
innov8ion
Audiophile

Posts: 48
Joined: April 16, 2009
Oh really? He repaired my amplifier and then claimed it was destroyed. That's fraud. And now he states that my life is in his hands.

Yes, this is all very illuminating.

RE: Nightmare experience with Ping Gong of AAA-Audio!, posted on April 18, 2009 at 17:24:47
Cruz123
Audiophile

Posts: 63
Location: Southeast US
Joined: January 2, 2006
It's unfortunate you're out an amplifier, but regardless of who's right or wrong here, it seems that you've made your point and it's time to move on. I trust you can see that more people are lining up against you than with you at this point. A wise man once gave me good advice, which is, "it doesn't do any good to complain to people about your problems, because half the people don't care and the other half are glad you've got them". It seems that this thread is proving this advice to be true.

RE: Nightmare experience with Ping Gong of AAA-Audio!, posted on April 18, 2009 at 17:38:00
innov8ion
Audiophile

Posts: 48
Joined: April 16, 2009
Regardless of who's right or wrong, its time to move on? More people lining up against me than with me? haha

The dude promised to fix the amp. He fixed it. Then he threatened to sell it on eBay. Then he claimed it was destroyed. Now he's threatening my life and states that he has my address. He's dedicated a large portion of his company's website to this issue and includes a picture of a knife. I told him I am concerned for my life and for him not to contact me anymore. He keeps sending me emails and I won't respond.

I'm contacting a lawyer. Ping Gong of AAA Audio has gone too far.

I guess if people are defending Ping then they must be sick in the head like him. His behavior is beyond excusable. A vendor threatening to harm a customer? You must be out of your fricking mind!

RE: Nightmare experience with Ping Gong of AAA-Audio!, posted on April 25, 2009 at 22:29:41
becketma@yahoo.com
Audiophile

Posts: 958
Location: Sunny Tucson AZ
Joined: May 21, 2007
Good.
Your entitled to spend whatever you want to try and get what you want.

Let us know what your lawyer says?

Bob
"He (R.M. Nixon) was a foul caricature of himself, a man with no soul, no inner convictions, with the integrity of a hyena, and the style of a poison toad." H. S. Thompson

RE:"....includes a picture of a knife"., posted on April 21, 2009 at 12:47:19
powermatic
Audiophile

Posts: 5600
Location: central oregon
Joined: November 24, 2005
Contributor
  Since:
March 1, 2008

The photo of the "knife" (actually a meat cleaver, btw) that has given you such a case of the heebie-jeebies is nothing more than a link to, and a part of, a photo essay of stereo gear from a Chinese web blog. I assume the language characters make it meaningful to the site. But what is disconcerting is that a former Marine would be so frightened of a *photo* of a "knife", especially when it's totally out of context to your issue. And what's with your twelve-year-old-girl-like demand for 250.00 for your "anguish"? Maybe the armed forces are coddling the new recruits, like the old timers claim.

At this point, I'd call you a paranoid whack job, but I'm afraid you'd look at it as a threat on your life, and it would cause you to "suffer distress". Man, you need to relax....



"dammit"

Any chance of you filling in the gaps?, posted on April 21, 2009 at 05:45:18
Goneill
Audiophile

Posts: 135
Joined: May 15, 2006
There is a large gap between the many messages on Apr 9 email and the many messages on Apr 17 when Ping quotes you as claiming to be a marine and makes his so called threat.

What exactly did you threaten him with during those days? After all, being a marine isn't the sort of thing that would normally come up in a conversation about a hifi repair, and if he had already made a threat and your reply was along the lines "don't try that, I'm a marine" I have no doubt you would also have included that threat of his too.

You seem to have picked which messages to show and which to omit, which does your cause no good at all I think.

RE: Any chance of you filling in the gaps?, posted on April 26, 2009 at 14:15:09
innov8ion
Audiophile

Posts: 48
Joined: April 16, 2009
He started making weird comments and threats. I just told him that I was a U.S. Marine and wasn't going to take his baseless threats sitting down. I let him know that I had contacted the Better Business Bureau and would be contacting the Massachussetts Attorney General.

He's being held accountable.

---------- Forwarded message ----------
From: Ping Gong (AAA Audio, LLC)
Date: Thu, Apr 16, 2009 at 7:00 PM
Subject: Re: Miss my Duson V8i
To: David Goldstick


$400 is our firm offer for buy back. i told you.

by the way,

besides Freud you are facing, US low enforcement agents all have special unit to monitor and investigate Internet white color crimes. law firms work with large American Corporations all practice in that area. just a head up for you.

i do really feel that you are living in your own fantasy world. like a 6 years old kid. though your smart and energy level to reach the Internet is huge. just do not get what you really want.

so long. or we meet you in courts.


---------- Forwarded message ----------
From: David Goldstick
Date: Thu, Apr 16, 2009 at 10:16 PM
Subject: Re: Miss my Duson V8i
To: "Ping Gong (AAA Audio, LLC)"


I'm a United States Marine. Don't think you can threaten me with this baseless fraud and "white collar" crime bullshit. Everything I have done is legal.

What color are your crimes, Ping? There would have been no problem if you simply followed through with our contract. Only after you claimed to have repaired my amplifier did you state it was irreparably destroyed. This means you destroyed my property and are therefore an alleged criminal.

In addition to filing a complaint against you with the Better Business Bureau, I have filed a complaint with the Massachussetts Attorney General. Expect to hear from them soon.

I will send you the transformer if you first send me a new Dussun V8i or $1250. Otherwise, tough luck.

Also, I notice you're lying again on your website. Perhaps you should post a link to my website to clear up the truth: http://aaa-audio.digistic.com.

"Buy back his unit with audigon rate. He wants us to pay the full new unit retail price of $1600 at the time he bought his unit. he bought the unit as demo from a dealer and paid much lower than $1600."

You offered me only $400 to settle. We signed a contract that you would send me back a repaired Dussun V8i. The Audiogon rate is nowhere near $400 for a serviceable Dussun V8i that retails at $1800. That's why I asked for $1150-$1250, a fair price and something that can be considered Audiogon rate.

I may take a vacation to Boston and take you to court. You deserve to face justice.

Regards,
Dave

\\\I'm contacting a lawyer. Ping Gong of AAA Audio has gone too far. ///...., posted on April 18, 2009 at 22:05:18
three_sox
Audiophile

Posts: 12346
Location: Aussie (New South Wales)
Joined: August 10, 2004
...Good for you.

Please let us all know how it goes.

Care to have a little bet on your chances of any legal resolution being resolved with a nett financial return in your favour?











Smile

Sox



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