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Triode Electronics

50.138.36.140

Posted on May 22, 2015 at 07:37:49
rlr274
Audiophile

Posts: 19
Location: So Florida
Joined: June 21, 2010
Has anyone had problems with Triode Electronics regarding getting the parts they have ordered?I ordered two transformers from them and it seems their customer service dept is not answering their phone.Repeated shipping dates go by and still no parts.

 

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RE: Triode Electronics, posted on March 7, 2016 at 10:00:50
REL54
Audiophile

Posts: 1696
Location: Virginia Coast
Joined: January 3, 2003
It has been quite some time since I last ordered from them but I have made quite a few purchases from them in the past and never had any problems of any kind.

I once purchased a matched quad of EH 7591As from them. One of the tubes was DEAD when it arrived (open filament). I contacted them and they replaced the quad for me and even reimbursed me for the postage I had to pay to get the first set back to them.

So, if you are having a problem with them it might be an anomaly, or their standards could have declined since I last dealt with them. They have been around for quite a while with a good name so I doubt they are scamming you.

Wish I could be of more help,

roN

 

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