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WARNING! HDTRACKS.COM SITE APPEARS TO HAVE A PROBLEM WITH SECURITY OF CREDIT CARD INFO

66.108.114.51
Posted on October 18, 2009 at 19:44:15
cfmsp
Audiophile

Posts: 353
Joined: October 21, 2006
 WARNING! HDTRACKS.COM SITE APPEARS TO HAVE A PROBLEM WITH SECURITY OF CREDIT CARD INFO

Read this thread at Computer Audiophile for more info:

http://www.computeraudiophile.com/content/WARNING-HDTRACKSCOM-SITE-APPEARS-HAVE-PROBLEM-SECURITY-CREDIT-CARD-INFO

The short story is that HDTRACKS.com was informed approximately one week ago that they have a security breach on their site. Over a dozen cases of fraudulent charges to credit cards used at the HDTracks site have been reported at Computer Audiophile. In some cases, the fraudulent charges have been almost immediately after use. The customer who broke the story had cancelled one card after it was used at HDTracks, among other sites. He then used the new card ONLY at HDTracks and had another fraudulent charge appear. After he reported this, several others came forward to say that they had also been victim of fraudulent charges after purchasing items at HDTracks.

Meanwhile, HDTracks has done NOTHING thus far to notify their existing customers of the potential problem, NOR have they prevented further problems from occurring by either warning people on their site or simply shutting down their credit card processing and insisting customers use Paypal. They did post a response on the CA thread in which they say they are looking into the matter.

It may be prudent to check your credit card statements if you've used a credit card at HDTracks. If you have your credit card number on file at HDTracks, you may want to remove it.

There is an unconfirmed report that fraudulent charges from use of credit cards on HDTracks site may have occurred as long ago as last December.

If you have had fraudulent charges after using the HDTracks site, please let people know by posting here, or on the CA thread.


clay

RE: WARNING! HDTRACKS.COM SITE APPEARS TO HAVE A PROBLEM WITH SECURITY OF CREDIT CARD INFO, posted on October 19, 2009 at 17:00:55
gastwa
Audiophile

Posts: 101
Location: Maryland
Joined: March 27, 2007
 Got this email this evening... I belive it to be valid from HD Tracks:

-----------------------------EMAIL BELOW-----------------------------

We want to alert you that we have recently heard from several customers who believe that their credit card numbers may have been hacked from the HDtracks site. We have been investigating this issue, as we take the security of your information very seriously. We have already implemented additional security to the site and continue to incorporate additional security measures.

Although we do not know if in fact any credit card numbers were indeed stolen from the site or while in transmission to the site, this letter is to advise you, as a precautionary measure to contact the issuer of any credit card[s] that you may have used to make purchases in the HDtracks store, and to request a replacement card with new numbers. This is a good step to take regardless, for any consumer who regularly shops online using a credit card.

Thank you.

Norman and David Chesky
RE: WARNING! HDTRACKS.COM SITE APPEARS TO HAVE A PROBLEM WITH SECURITY OF CREDIT CARD INFO, posted on October 19, 2009 at 08:38:38
manor999
Audiophile

Posts: 87
Joined: September 24, 2001
 on a similiar note,beware of tower.com as they are slow and sometimes non compliant in returning credit on purchases.i've documented and filed official complaints about them with my bank.


jim buck
RE: WARNING! HDTRACKS.COM SITE APPEARS TO HAVE A PROBLEM WITH SECURITY OF CREDIT CARD INFO, posted on October 19, 2009 at 19:02:20
jllaudio
Audiophile

Posts: 417
Location: ********
Joined: May 27, 2002
 I just got hit for $1176 from a "Sunny Wigs & Hair Online". I had just purchased a download from HDTracks.

I got hit with a charge to www.drjays.com (nt), posted on November 5, 2009 at 06:37:06
Pinkus
Audiophile

Posts: 279
Joined: August 13, 2000
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