tower records online

69.119.158.177

Posted on September 17, 2009 at 10:20:51

manor999
Audiophile

Posts: 87
Joined: September 24, 2001

has anyone had any problems with tower refunding their monies after a cancellation?i canceled an order in late aug.09 and haven't received a credit to my account yet.i received 2 e mails a week apart ,telling me that my refund has been processed.i've received nothing yet.

jim buck

RE: tower records online

manor999

16:29:39 09/18/09

I received a refund but it took a long while

Jay Buridan

08:46:36 09/18/09

RE: I received a refund but it took a long while

Wendell Narrod

09:14:42 09/18/09

RE: I received a refund but it took a long while

manor999

09:29:42 09/18/09

RE: tower records online, posted on September 18, 2009 at 16:29:39
manor999 Audiophile Posts: 87 Joined: September 24, 2001	have recently been ordering from cd universe,very good classical selection..no tax unless you live in ct.of the 4 orders,they were all received within 3 days. jim buck

I received a refund but it took a long while, posted on September 18, 2009 at 08:46:36
Jay Buridan Audiophile Posts: 1593 Location: Michigan Joined: January 21, 2004	I believe it's unlawful for a vendor to take payment unless they can deliver the goods. Most sellers don't charge until the item is shipped. I don't like the way Tower does it.

RE: I received a refund but it took a long while, posted on September 18, 2009 at 09:14:42
Wendell Narrod Audiophile Posts: 7965 Location: Louisville, KY Joined: June 2, 2000	That's a pretty good sign they are struggling with daily operating capital. Just file a dispute with your credit card company and that will take care of it. -Wendell

RE: I received a refund but it took a long while, posted on September 18, 2009 at 09:29:42
manor999 Audiophile Posts: 87 Joined: September 24, 2001	thanks guys..i have a feeling their having cash flow problems too. jim buck

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tower records online

69.119.158.177