Shady Lane

Retailers, Manufacturers, ePay, AudiogoN, Paypal or whatever. Buying and selling advice.

Return to Shady Lane

Turntable Basics: Warning

24.185.252.4
Posted on August 17, 2009 at 06:35:53
Olde Bulldogge
Audiophile

Posts: 307
Location: New York
Joined: September 24, 2007
 It's been over a couple weeks since I placed my order online through Turntable Basics, just needed a couple belts. I never received a shipping notification, of course no product yet, and when I emailed Tim a couple times (the only way to contact this company) I never received a response. That's what really gets me; not responding to customers messages. YMMV, but I would avoid this company at all costs. BTW- there are numerous complaints about the same issue if you Google TTBs.

RE: Turntable Basics: Warning, posted on September 15, 2009 at 09:30:38
pmsummer
Audiophile

Posts: 398
Location: DFW
Joined: March 22, 2004
Contributor
  Since: February 21, 2008
 I've been quite happy with both the service and products from them, having placed a few orders over the last two or three years. Some of his products are unique and/or hard to find (i.e., silicon fluid, mirrored alignment gauge). Never taken more than two weeks from order to delivery.

Sorry your experience hasn't been better.
--
simul justus et peccator
That's weird., posted on September 14, 2009 at 09:32:33
Biff
Audiophile

Posts: 3556
Location: Portland, Oregon
Joined: January 27, 2002
 It's been a while since I dealt with him, but he was responsive and helpful.

In fact, he sent me several belts and told me to just return the ones that didn't fit my table. So a "casual" attitude can sometimes work to your advantage.

And he did respond to my e-mails, but maybe he's slipping in that department (ooh, bad belt pun).


***********************
"More music and Les Brown."
Tim is a great guy, but a one man shop, delivery is occasionally leisurely...................................., posted on August 27, 2009 at 10:19:55
viridian
Audiophile

Posts: 779
Location: Portland, Oregon
Joined: May 26, 2005
 but he always comes through and offers some services that nobody else does. You are correct, you do not have the temperment to deal with his company.

RE: Turntable Basics: Warning, posted on August 18, 2009 at 08:10:48
Olde Bulldogge
Audiophile

Posts: 307
Location: New York
Joined: September 24, 2007
 UPDATE: The belts just arrived. I still would be cautious about dealing with this company as they do not respond to emails, and there's no phone number listed to reach them.

RE: Turntable Basics: Warning, posted on August 18, 2009 at 10:01:45
jupiterboy
Audiophile

Posts: 315
Location: Western New York
Joined: June 7, 2009
Contributor
  Since: August 25, 2009
 Unfortunately this sort of service is not so uncommon in the industry.

Page processed in 0.021 seconds.

[ Top Top of Page ] [ Contact Us ] [ Support/Wish List ] [ Copyright © 2009, Audio Asylum, all rights reserved ] [ Go Green ] [ Take5 ]
[ General ] [ Speakers ] [ Tubes ] [ Vinyl ] [ Digital ] [ Hi-Rez ] [ Video Asylum ] [ Cables ] [ Tweaks/DIY ] [ Music ] [ Films ]